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Business Analyst

3 weeks ago

Winnipeg, Canada Workers Compensation Board of Manitoba Full time

Position ID:

- J0625-0845
- Competition No.:

- 25-72
- Job Title:

- Business Analyst
- Job Type:

- Temporary / Permanent Full Time
- Open Positions:

- 1
- Job Location:

- Winnipeg, Manitoba, Canada
- Work From Home Eligible:

- Yes
- Workplace Type:

- Hybrid
- Date Posted:

- August 1, 2025
- Closing Date:

- August 22, 2025

**About the Workers Compensation Board of Manitoba**:
The Workers Compensation Board of Manitoba (WCB) serves workers and employers through a no-fault insurance system integral to the Manitoba economy. With approximately 600 employees, the WCB is dedicated to ensuring and supporting safe and healthy workplaces.

We put workers and employers at the centre of everything we do, providing services for injury prevention, compensation and facilitating return to health and work. Through SAFE Work Manitoba, a division of the WCB, we collaborate with our partners to build a strong culture of workplace safety and health by preventing injuries and illnesses before they occur.

If you're passionate about making a meaningful difference in people's lives, we invite you to join our dedicated team and contribute to a safer Manitoba.

**Why work for us?**:
If you’re looking to make a real difference in your community, grow your career and work in a supportive, inclusive environment, the WCB is the place for you. We offer:

- competitive wages
- compressed work week and flexible start times
- defined benefit pension plan
- 100% employer-paid benefits
- work from home program
- paid professional development
- health and wellness spending accounts
- paid mental health and wellness days
- staff appreciation and recognition events
- respectful, diverse and inclusive workplace culture

**Job Summary**:
One Permanent Position + One Temporary (1y Term) Position

The Business Analyst collaborates with all areas of the Workers Compensation Board (WCB), SAFE Work and external partners, to enable the WCB to articulate its needs and the rationale for change and to design and describe solutions that can deliver value to our stakeholders.

**Job Duties**:
Defines and documents the needs of stakeholders/departments that will deliver value to a variety of stakeholders/departments as part of a project or through continuous improvement initiatives.

Conducts and leads comprehensive analysis to gain understanding of the WCB's current state, to develop and define a vision for a future state, and to establish and perform the activities required to move from the current state to the future state. This will be done as part of a project or independently on other initiatives.

Defines, creates & delivers the appropriate training and change management strategies required for the organization where new or changed processes and systems will be introduced
Undertakes a wide variety of quality assurance activities to validate and evaluate the success of project deliverables

Develops a variety of documents including user guides, communication materials, strategy and approach documents and guidelines/templates

Participates in and/or facilitates brainstorming sessions or workshops with stakeholders to generate new ideas in finding solutions to business problems and redesigning new business processes.

Conducts research and collects data to benchmark other organizations and identify industry best practices.

Develops and delivers/presents training and informational literature on new processes for the user areas.

Conducts ongoing reviews to ensure that systems developed meet functional requirements.

Acts as a technical specialist/liaison between the business units and Information Technology to develop conceptual designs of proposed technical solutions.

Actively supports change management initiatives within projects through influencing and supporting staff through the change process.

Performs other related duties as assigned.

**Qualifications**:
University degree in a related field plus professional development in business or systems analysis, process reengineering or project management

Minimum five (5) years of business experience with at least three (3) years of business analysis experience, specifically, gathering and documenting business requirements and business process modeling

Knowledge of business analysis methodologies, project management principles and change management methodology

Advanced proficiency in the use of personal computers and software (Microsoft Office) in a Windows environment

Superior interpersonal skills including the ability to engage, build rapport and collaborate with staff at all levels within the organization

Well-developed research and analytical skills including the ability to obtain, assess and evaluate data to problem solve and support decisions

Ability to communicate effectively, both verbally and in writing including the ability to produce complex reports

Ability to provide excellent customer service in sometimes confrontational situations

Ability to prepare and deliver presentatio