Key Client Account Executive

1 week ago

SaintLaurent, Canada CAE Full time

**About This Role** Passionate about your field? Looking for a work environment where you can meet challenges, innovate, use state-of-the-art tools, and collaborate with experts from various sectors? Want to join a world‑class company and industry leader and be proud to contribute to our projects and mission? Come join our team and share your passion with us At CAE, our teams are committed to staying innovative and on the leading edge. It is therefore essential to keep improving all the tools and software we have developed. That’s why we need your expertise and passion to complete our team **The role we are offering you**: - Accountable for all revenue bookings within their assigned platforms. Owns the client's experience and acts as a link between Sales, Operations, Customer Service, Regulatory, Records, and Inside Sales. Responsible for quickly responding to requests to book revenue within the platform with accurate, detailed information that matches customers preferences. Ensures that bookings are entered correctly into the system and follows up with clients regarding any pre-training related changes, questions or concerns. - Build and maintain client relationships. Acts as a trusted training advisor for Decision Makers while arranging their scheduling needs. - The incumbent in this position frequently communicates to resolves customer concerns. Provides the first line response for pre and post training customer concerns by independently seeking solutions and advocating throughout the company. Escalates concerns when necessary and owns the concern until it is resolved. - Ensure all reporting, Booking, and CRM entry is done accurately and on time - Bachelor's Degree Preferred - 2-5 years job-related experience - Bilingual - Ability to travel to customer locations 25% of the year - Knowledge of FAR Part 91 and 135 preferred - Ability to work in a fast pace and diverse environment - Strong interpersonal and communication skills - Frequent customer contact - Customer service oriented - Business Aviation Industry knowledge is an asset - Familiarity with sales process is an asset - Pilot's license preferred but not required - Strong organization and multi-prioritizing task skills - Solid negotiation skills - Experience with corporate flight departments and/or charter operators preferred **CAE offers**: - a dynamic and innovative environment in which to grow; - international travel; - collaboration with multidisciplinary and multicultural teams; - open spaces to facilitate collaboration; - flex time and occasional telework; - break spaces; - a full cafeteria and several cafés; - a stimulating career path and internal mobility - attractive benefits, including a competitive pension plan. Ready to share your passion for your work? L-CG1 **Position Type** Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. **Equal Opportunity Employer**: CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As "One CAE," we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.

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