Technical Lead, DevOps/sre

**Who we are**

Univeris has been successfully building and modernizing wealth management software for over 30 years. We are the go-to solution for many financial services firms (e.g., mutual fund dealers, securities dealers, wealth management firms and insurance companies) that want to stay competitive in an intriguingly digital world. To date, more than 25,000 financial advisors and 1.5 million investors in 12 countries have converted to our money-managed platform—with over $450B in Assets Under Administration. Why? Because we have the technology to streamline portfolio management, drive efficiencies and improve productivity.

At Univeris, we value talent and ideas. This means our employees have the freedom to do things they know would be great and meaningful for our clients and for the company. We’re looking for people who are creative, get excited by new opportunities to learn and grow and feel at home by an organization that supports them. Ready to start your career?

**The Opportunity**

**The Role**:

- ** Team Leadership & People Management**: Leading, mentoring, and developing a high-performing team of DevOps and SRE engineers. Fostering a collaborative, results-oriented culture focused on problem resolution, not blame.
- ** Operational Excellence & Stability**: Taking ownership of the health, performance, and stability of our production CI/CD pipelines and SaaS Operations for our Toronto-based systems.
- ** Process Development & Documentation**: Designing, implementing, and rigorously documenting Standard Operating Procedures (SOPs) for all key operational activities, including incident response, deployments, and infrastructure changes. Driving the team's transition from ad-hoc tasks to a procedure-driven workflow.
- ** Strategic Planning & Execution**: Leading the planning, effort estimation, and prioritization of all team activities. Implementing disciplined tracking to distinguish between planned project work and unplanned operational incidents, ensuring clear visibility and resource management.
- ** Stakeholder Communication**: Serving as the primary technical point of contact for DevOps and SRE. Communicating effectively with C-level stakeholders, translating complex technical concepts into clear business impact and running structured, objective-driven meetings.
- ** Infrastructure & Automation**: Overseeing the automation of public cloud resources (GCP, Azure, vSphere) using Infrastructure as Code (IaC) best practices (Terraform, Packer, SaltStack).
- ** Security & Compliance**: Upholding and enhancing security concepts within the DevOps lifecycle and supporting security operations across the organization.
- ** On-Call & Incident Management**: Participating in and managing an on-call rotation to support critical systems and leading the incident management process to ensure swift resolution.

**Your Formal Qualifications**:

- 5+ years of progressive experience in DevOps, SRE, or Infrastructure roles, with at least 1-2 years in a leadership or senior capacity.
- University degree or College diploma in Computer Science, Engineering, or a related field (or equivalent work experience).

**Your Proven Qualities**:

- Proven experience in people management, with a track record of building and leading successful technical teams.
- A self-driven and proactive mindset, with the ability to identify operational needs and architect solutions without direct oversight.
- Strong, disciplined background in project planning, effort estimation, prioritization, and tracking.
- Demonstrated experience developing and implementing SRE principles and robust Standard Operating Procedures (SOPs) in a production environment.
- Exceptional communication, presentation, and interpersonal skills, with a demonstrated ability to effectively communicate with senior leadership (C-level).
- Excellent technical writing and documentation skills, with experience creating clear and concise SOPs, architectural diagrams, and reports.
- Advanced knowledge of cloud and virtualization platforms (GCP, Azure, AWS, vSphere) and expertise with Infrastructure as Code tools (e.g., Terraform, SaltStack, Ansible).
- Deep understanding of CI/CD pipelines and associated tools (e.g., Bitbucket/Git, Bamboo, Nexus, SonarQube).
- Bilingual (English/Spanish) is a strong asset.
- Experience working in an agile environment

**The Work Environment**

Our mid-sized office is in a fantastic downtown location — just a 5-minute walk from Union Station, making it ideal for commuters, and right on the edge of the Financial District.

We work on a hybrid model with two in-office days per week, combining the benefits of in-person collaboration with the flexibility of remote work.

We offer a flexible schedule, however, some work outside of normal business hours may be required on occasion due to time-constrained activities or collaborating with remote teams

**Our Culture**

Our culture is what makes Univeris a fantastic place to work We have an inclusive wor