Bartender/server - Casual

2 days ago

Bowmanville, Canada Volt Raceway Full time

**Welcome to Volt Raceway, where fun meets innovation in the world of electric go karting. Our mission is to deliver an electrifying and unforgettable experience for every customer who steps onto our track. As leaders in the realm of electric karting, we're committed to pushing the boundaries of excitement and ensuring that every visit is filled with thrills and laughter. Join our team and become part of a dynamic journey where fun, innovation, and exceptional service intertwine. At Volt Raceway, we're not just leading the race; we're redefining the thrill of the ride. Come join the fun and be a part of something truly extraordinary.**

The Bartender & Server is responsible for delivering exceptional customer service while preparing and serving drinks and food in a restaurant setting. This role involves managing bar operations, interacting with guests, and ensuring a pleasant dining experience.

Paying $18.00+ Tips

Key Responsibilities:

- Mix, garnish, and serve alcoholic and non-alcoholic drinks according to standard recipes
or customer preferences.
- Maintain knowledge of popular and seasonal cocktails, as well as the restaurant's drink
menu.
- Stock and replenish the bar with supplies, including liquor, garnishes, and glassware.
- Clean and maintain bar equipment, utensils, and glassware.

Ensure the bar area is clean, organized, and complies with health and safety regulations
- Engage with customers in a friendly and professional manner, taking drink orders and
providing recommendations.

Handle cash and credit transactions, ensuring accurate billing and payment processing.
- Verify the age of customers to comply with legal drinking age requirements.
- Follow responsible alcohol service policies and procedures to prevent over-serving and
intoxicated behavior.
- Address and resolve customer complaints or issues in a timely and courteous manner.
- Manage difficult situations with tact and professionalism.
- Take and relay customer orders accurately to the kitchen staff.
- Serve food and beverages promptly, ensuring proper presentation and temperature.

Check in with customers throughout their meal to ensure satisfaction.
- Provide excellent customer service by answering questions about the menu, offering
recommendations, and accommodating special requests.
- Handle customer inquiries and concerns with professionalism and a positive attitude.
- Set up and clean dining tables, including resetting after guests leave.
- Ensure that tables are properly arranged and stocked with necessary condiments and
utensils.
- Confirm orders with customers before sending them to the kitchen.
- Double-check orders for accuracy and ensure timely delivery.
- Work closely with kitchen staff to ensure smooth and efficient service.
- Coordinate with other servers and bartenders to maintain a well-functioning dining
environment.
- Process payments and handle cash, credit, or debit transactions accurately.
- Prepare and manage checks, ensuring proper accounting for all charges and tips.

**Benefits**:

- **On-site parking** : On-site parking provided, helping to reduce stress and save time
- **Company events and outings** : We have multiple company-sponsored events throughout the year, such as holiday parties or team-building activities
- **Employee Discounts**: Enjoy discounts on select attractions and food

We believe providing excellent service and creating happy customers is the way to create a valuable, enduring company that people love.

Let's work together to build a better future

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