Server

5 days ago

Stratford, Canada Rockwell Lounge Full time

We are currently looking for Servers and Bartenders who are keen to deliver high standards in customer service. Bring your experience but most of all bring a winning team-oriented attitude and we will be willing to train Seasonal and permanent roles available.

Key responsibilities include but are not limited to:
Hospitality:

- Greet customers upon arrival at the restaurant and/or promptly as they are seated
- Create a pleasant atmosphere for dining and entertainment

Service Excellence:

- Maintain knowledge of food and wine pairings and available brews on tap
- process payments either at the table or POS terminals ensuring efficient payment experiences
- Serve food and beverage to guests
- Provide bar service to guests, including cash and credit services
- Card guests per SmartServ guidelines
- Upsell effortlessly to offer upgrades or premium sides for a better customized experience
- Continually interact with guests at their tables throughout the whole service
- Top Up the Table: ensure the table has full water glasses or offer refills on drinks
- Make sure food is served promptly in its proper state (i.e. temperature)
- Look presentable i.e. clean uniform, appropriate dress code and footwear
- Once guests are done eating, clear tables promptly and prepare for future diners

Skills & Requirements:

- Ability to learn quickly on the job
- Be able to handle basic math (addition and subtraction)
- Ability to Carry drink and food trays from the bar and kitchen areas to the tables
- Ability to always maintain pleasant demeanor with guests
- Use of technology i.e. shift schedules and Point of Sale for splitting bills, alerting the kitchen of allergies, and track table status
- Completion of high school or basic education equivalency preferred
- Basic computer knowledge and Point of Sale or cash register
- Ability to read and write English, and be friendly with staff and guests
- Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required
- Up to 44 hours per week; Monday - Sunday

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From $17.95 per hour

**Job Types**: Full-time, Part-time

**Job Types**: Full-time, Part-time

**Salary**: From $17.95 per hour

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Stratford, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)
- Bartending: 1 year (preferred)

**Job Types**: Full-time, Part-time
Part-time hours: 25 per week

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Night shift

Ability to commute/relocate:

- Seaforth, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: One location

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