Store Associate, Ace Liquor Cochrane

**About SNDL**

**About ACE Liquor**
ACE Liquor is a great place to work, with a friendly atmosphere. We provide our customers with vast selection of specialty liquors, beers and wines
Each person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success.

**About The Role**
We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as **Full-Time Sales Associates **at our **Ace Liquor Cochrane** location in **Cochrane, AB.**

**Purpose of Job**
Provide exemplary customer service to every person who walks into our store, understand customer needs and instill a customer mindset within the store, participate in stocking and merchandising of the store; ensuring the store is stocked and ready to serve our customers.

**Essential Duties and Responsibilities**
**People Skills**
- Customer service is driven, friendly, willing to talk to all customers
- Effective verbal communication skills
- Maintain a professional appearance, demeanour, and attitude at all times

**Customer Offering**
- Deliver exemplary customer service
- Greet customers when they enter the store and take customers to product when required
- Generate sales by educating, advising, and suggesting products to every customer
- Maintain a high level of service and product knowledge by completing all training within the required timeline
- Escort customers from the store and/or offer car service when appropriate

**Financial**
- Complete customer transactions on the Point-of-Sale (POS) device, including payment
- Ensure all cash handling policies & procedures are adhered to
- Ensure all opening & closing procedures are done correctly (when applicable)
- Complete end of day till reports (when applicable)
- Ensure safe is locked at all times and deposits are secured (when applicable)

**Day to Day Operations**
- Perform all opening and closing procedures (when applicable)
- Stock shelves and cooler with product
- Participate in merchandising and promotional activities
- Participate in routine store maintenance and cleaning
- Other tasks as assigned

**Regulatory Adherence**
- Ensure that OHS, LP, ProServe, and other regulatory requirements and procedures are implemented and adhered to
- Maintain First-Aid, LP, and OHS Training
- Maintain ProServe Certification
- Ensure AGLC other government guidelines are met
- Adheres to all SNDL policies, with a focus on Social Responsibility

**Qualifications**
**Work Experience**
- Minimum, 1-year experience in a retail environment (preferred, not required)
- Previous liquor-related experience considered an asset

**Education**
- High School Diploma or equivalent
- ProServe Certification
- First-Aid Certificate is considered an asset
- Training in wine/beer/spirits (preferred, not required)

**Physical Requirements**
- Available to work a varied retail schedule, including evening and weekends
- Able to safely lift up to 50 pounds
- Able to stand for an extended period
- Comfortable climbing ladders

**Other Skills and Capabilities**
- Highly self-motivated
- Customer service driven
- Effective teamwork skills
- Strong sales background
- Strong communication skills (written and verbal)
- Must be able to pass a Background Check
- Must have access to reliable transportation

**Why Work With Us?**

**Thanks for considering a position with us Cheers**

**Our Commitment to Diversity & Inclusion**:
**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- ProServe (required)

**Location**:

- Cochrane, AB T4C 0W5 (required)

Work Location: In person