Charter Coordinator

Central Mountain Air is a Western Canadian privately owned and operated company offering scheduled and charter flights across a unique network throughout British Columbia and Alberta. CMA offers a family-oriented, team-based work environment with a focus on safety, on-time performance, and exceptional customer service.

The Central Mountain Airteam is growing and we are looking for a motivated and energetic person to join our team in the Charter Department.

**Responsibilities**:

- Prepare charter quotes
- Coordinate charter logistics, assist with operations, and liaise between company operations and clients
- Provide passenger check in and ground handling for charters operations
- Monitoring the progress of the flight from beginning to end
- Promote a culture of safety

**Qualifications**:

- High school diploma
- Minimum two years’ experience in an office setting and two years in customer service
- The ability to communicate with an advanced level of written and spoken English
- Proficient in Microsoft Office Suite
- Previous experience and/or knowledge of airline operations is considered an asset.

**Skills Required**:

- Excellent interpersonal skills and confident communicator
- Friendly, service-oriented attitude
- Well organized and detailed oriented
- Proven ability to work independently with limited supervision or direction
- Ability to work under tight time constraints, under pressure, with the ability to manage priorities and conflicting demands
- Proven ability to effectively handle diverse and challenging situations with poise and diplomacy
- Must be able to lift up to 30lbs.

**Conditions of Employment Include**:

- A clear criminal background check, must be able to obtain and maintain a Restricted Airport Identification Card (RAIC)
- Must be flexible to work shift work including early morning, evenings, weekends and statutory holidays.

**Benefits of Working at CMA**:

- Group Retirement RRSP contribution matching program
- Full health benefits package consisting of extended health, dental, short term disability, long term disability, life insurance and travel emergency medical insurance
- Corporate rates with Good Life Fitness
- Competitive sick and personal leave benefits
- Employee Family Assistance Program

**Travel Benefits**:

- Excellent travel perks within the Central Mountain Air network for employees, their eligible family members, and their buddies
- Travel perks for retirees and their eligible spouses
- Standby travel for employees and eligible family members on other airlines around the world
- Additionally, employees are eligible for discounts with various hotels and agencies that offer cruises and all-inclusive holidays
- Free cargo shipping for employees on CMA flights

**Employee Programs**:

- Training Assistance Program, Milestone Recognition Program and Employee recognition programs
- Opportunities for career development, growth, and promotions
- Inclusive team atmosphere
- Central Mountain Air is an equal opportunity employer and offers employment to all persons. Our requirement is that you have the necessary skills and abilities to do the job and the attitude of a team player._
- Central Mountain Air thanks all applicants for their interest, however, only those selected for an interview will be contacted._

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement

Ability to commute/relocate:

- Prince George, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person