Shuttle Driver

**Who are we?**

For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.

**What are we looking for?**

At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. We understand the industry and the world is changing every day, and that is why we are always proactive and prepared to meet challenges with determination, collaboration, innovation, and enthusiasm. We are seeking passionate, dynamic, and driven individuals who share in our strong commitment to excellence and success to join our incredible and industry leading Canadian team.

We are seeking individuals interested in the role of **Shuttle Driver** at **Jaguar Land Rover London**. Under the direction of the Service Manager and management, the Shuttle Driver will primarily be responsible for ensuring the safe and timely pick-up and return of customers and/or vehicles. The Shuttle Driver is also responsible for maintaining the cleanliness of the shuttle vehicle and ensuring positive customer experiences.

**Job Qualifications**:

- Possess a valid Driver’s License with a clean abstract and driving record
- Excellent communication and interpersonal skills
- Customer service experience is considered an asset

**Job Requirements**:

- Use good judgement and safe driving skills when driving vehicles and shuttling customers
- Meet with management to map out the most efficient routes to meet customer needs and requested pick-up and return times
- Continuously communicate with management to ensure timely pick-ups and returns, and coordinate/resolve any schedule disruptions or delays
- Communicate to management any customer concerns, complaints or service disruptions so they may be addressed immediately
- Responsible for maintaining the cleanliness of the shuttle vehicle, interior and exterior, and ensure it is filled nightly with fuel or as required
- Other tasks as assigned

**Additional Responsibilities**:

- Comply and adhere to all company policies and procedures, safe driving practices, and training assignments
- Ensure all time off requests and work schedule changes are discussed and approved by management
- Maintain a professional appearance in accordance with the company Dress Code Policy

**Why choose Rafih?**
- Competitive compensation and bonus plans
- Competitive Employee Benefits program
- Comprehensive training to set you up for success in your role
- A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support
- Advancement opportunities
- A company culture focused on inclusivity, diversity, employee wellness, and community engagement
- Employee engagement and recognition events
- Rafih Auto Group is an equal opportunity employer. We have accommodation processes and policies in place and will provide accommodation for applicants and employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resources department so that arrangements may be made throughout the selection process and prior to the beginning of employment. _

We appreciate your interest in joining our incredible team at Rafih Auto Group, however only applicants that are contacted for an interview, will be considered at this time.

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person