Parking Business Operations Supervisor

2 weeks ago

Calgary, Canada Calgary Stampede Full time

**About the Calgary Stampede**

The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We’re Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.

As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.

**Position Summary**

The Parking Business Operations Supervisor is responsible for overseeing the day-to-day operations of the parking team and systems on Stampede Park while providing exceptional customer service to our guests and internal teams. This role focuses on people management, system management, safety, guest experience, operational execution and expense management.

**Closing Date: November 15, 2024**

**Responsibilities**

Responsibilities of this role include, but are not limited to:

- Provide day to day leadership and supervision to the parking team.
- Responsible for delivery and fulfilment of event requirements.
- Prioritize safety and guest experience.
- Ensure departmental goals are met and balanced.
- Oversee staffing schedules.
- Parking system management, expense management, revenue reporting and operational execution.

**Qualifications**
- Class 5 drivers license and driver’s abstract - Class 2 or 4 Drivers license an asset.
- Flagging & Traffic Control Training an asset.
- Minimum 5 years of related experience.
- Intermediate knowledge of MS Office Suite (Word, Excel and Outlook).
- Experience in event management software or parking software considered an asset.
- Ability to work in a fast-paced diverse environment that is ever-changing, while still being able to manage the processes and the details associated with tasks.
- Maintain knowledge of best parking practices and safety standards.
- Excellent customer service and consistently demonstrate professionalism.
- Ability to write accurate, detailed reports, incident summaries and record observations.
- Strong communication skills, both written and verbal.

**Working Conditions**
- This position requires both stationary desk work and mobile foot/vehicle patrols.
- Continuous, repetitive arm, hand and finger movements. Reaching, bending, carrying and stair climbing. Extensive walking and standing. Exposure to dust, fumes, gases, odor, animal dander and changes in temperature. Occasional lifting, pushing/pulling up to 50 lbs. Adequate visual, sensory and auditory acuity is required.

**Benefits**

The Calgary Stampede offers a unique and exciting work environment, an excellent total compensation package and the opportunity for advancement and employee training.

**To Apply**

To apply, please submit your resume.

All applicants are thanked in advance and only those selected for interviews will be contacted.

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