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Surveillance Operator

2 weeks ago

Ottawa, Canada Hard Rock Cafe International (USA), Inc. Full time

Overview:
Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff and patrons.

Hiring for both Full-Time and Part-Time Surveillance Operator Positions.

**Responsibilities**:
**Essential Job Functions**:

- Routine surveillance of the gaming floor identifying potential problems, such as poor game protection, suspicious individuals, and acting as a support unit to other departments in relation to the protection of company assets.
- attention to detail and sound observational skills for conducting reviews, writing and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees.
- Assist in the coordination and resolution of emergency situations.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
- Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
- Performs all other related and compatible duties as assigned.

Qualifications:
- A secondary school diploma, with preference to graduates with a Post-Secondary education in Law and Security.
- A minimum of one (1) or more years of experience in a Security related field or gaming related positions (Cage, Slot, Table Games or Audit).
- Analytical, observational, organizational, interpersonal and communication skills.
- Casino Surveillance or related surveillance experience an asset
- The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

**YOUR CAREER WITH US**

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Rideau Carleton Casino can be very rewarding. This property is the premier Gaming entertainment destination of Ottawa & features the hottest slot machines. Owned & operated by Hard Rock International, this electrifying casino destination boasts three delicious restaurants.

**OUR COMMITMENT TO SERVICE**:
We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Rideau Carleton Casino; it’s a commitment to each and every one of our current & future Guests. Our team members spend their time making sure that every single one of our guests gets the rock star treatment, but the Rideau Carleton Casino family also rolls out the red carpet for our employees with competitive vacation, benefits, pension & a great work environment.

**BENEFITS & PERKS**:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurance options, generous Paid Time Off & much more