Triage - Float Support Worker - Gender Requirement (Thu-sat Nights)

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.
About Us - A home for every person
RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.
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**Benefits**:

- 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
- 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
- Employer-paid benefits for employees:

- Unlimited Physiotherapy and $1,000/year coverage for Massage
- Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropract, Group Life Benefit $50,000, Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies

Position Summary
The Support Worker provides a range of supports for chronically homeless individuals living in the community, many of whom have concurrent mental illness, substance use and/or physical health issues. Using a strengths-based model, the Support Worker participates with tenants and Service Plan Coordinators in the development and implementation of service plans, including assessment; goal setting, achievement, and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery, and leisure/recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family, and external service providers, advocating for access and rights as needed. The Support Worker also provides daily supports including medication administration, building security, crisis intervention, health and recreational groups and general problem solving.
Job Competition # job2025.394
**Closing Date**: Midnight, November 19, 2025
**Job**: Float Support Worker, Triage, Permanent, Part-Time, 0.6 FTE
**Salary Range**: $31.56 - $33.28 (BCGEU, Grid 34)
**Hours**: 45 bi-weekly
**Schedule**: Thursday - Saturday, 11:30pm - 07:30am; At present, includes a 30-minute unpaid meal break.
**Work Site**: Triage, BC
**Start Date**: December 12, 2025
- Standard Medication Training or a commitment to partaking in Standard Medication Training is required.
- A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.
- Gender is a bona fide occupational requirement: women (trans, cis), gender diverse, and Two-Spirit staff only please.
- In addition, you will be paid a shift premium of $2.50 per hour for the entirety of each night shift worked. “Night shift” means any shift in which the major portion occurs between 12:00am and 8:00am.

Purpose
The purpose of the float position is to fill shifts efficiently and prevent over time and staffing shortages.
Procedure
Each Float Support Worker will be assigned to a Home Program.
As shift vacancies occur in programs, the Float will be deployed to fill the vacancies.
Float staff can be deployed to fill shifts prior to the shift being callout out to relief staff, prior the shift being offered in overtime, or in emergencies to prevent staffing shortages.
If a vacancy does not happen for a float shift, the Float staff will be assigned to work the shift in their home program.
Program Summary
The Triage Centre provides emergency housing and care for people living with mental health, substance use and other challenges. There are 28 shelter rooms. Clients are able to stay longer than at most shelters, which gives shelter staff time to help them access appropriate support services based on their individual needs and circumstances. Referrals are accepted from individuals themselves, hospitals, community service providers, health-care practitioners, employment assistance workers and other local shelters
QUALIFICATIONS
Many forms of education and experience are valued, including volunteering, and lived experience of mental illness/addiction/homelessness. Minimum education and experience include:

- A Diploma in community social services.
- Two (2) years of recent, related work experience with an emphasis on mental health, addictions, homelessness and/or social services.
- Or an equivalent comb