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Executive Social Media Manager
2 weeks ago
**Ready to be a Titan?**
ServiceTitan is seeking a highly skilled communications expert to lead our executive social media program. Reporting to the Senior Manager, Social Media, the Executive Social Media Manager will be a trusted partner to our C-suite, responsible for translating their vision and our corporate strategy into a compelling and authentic online presence.
**What you'll do**:
- Serve as the primary point of contact for all social media inquiries and initiatives, ensuring seamless communication and engagement with our executive team on a regular basis.
- Develop content and engagement strategy for each leader based on business priorities, key themes, and personal interests
- Ghostwrite, and execute all social media content, capturing their unique, authentic voices and aligning their narratives with overarching business goals.
- Measure program impact and tailor content strategy based on learnings
- Proactively monitor industry trends, competitor activity, and relevant conversations, identifying strategic opportunities for our executives to engage and lead the discussion.
**What you'll bring**:
- Communications professional with 5+ years of experience in social media or corporate communications, with at least 3+ years dedicated specifically to managing executive social media presence
- World-class ghostwriting, copywriting, and editorial skills, with a proven ability to capture and adapt to multiple, distinct executive voices
- Unimpeachable discretion, confidentiality, and exceptional attention to detail
- Proven ability to build strong, advisory relationships and manage complex dynamics with C-level stakeholders, acting with confidence, tact, and diplomacy.
- Deep understanding of the social media landscape, particularly LinkedIn, with a point of view on how to leverage channels for thought leadership
- Data-driven problem solver with a clear perspective on how to measure success and demonstrate the business value of social media programs
- Cross-collaborative by nature, you can quickly build relationships and are excited to build this new function while integrating it into the broader team strategy
**Be Human With Us**:
**What We Offer**:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
- **Flextime, recognition, and support for autonomous work**: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
- **Holistic health and wellness benefits**: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
- **Support for Titans at all stages of life**: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.
**Our Commitment to Inclusion**:
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. ServiceTitan is an equal opportunity employer. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), marital status, family status, sexual orientation, or any other characteristic protected by applicable provincial legislation.
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**A Note on the Application & Hiring Process**:
**Compensation Disclosure**:
**Personal Information**:
ServiceTitan collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as for legal compliance. You can review further details of such collection and use in our Privacy Policy
