Sales Administrator

_**Company Overview**:_

At Sully Innovations Inc., we design, manufacture, and distribute innovative consumer products ranging from Hydration and Tabletop items to Furniture and lighting goods. We’re known for our designs, commitment to collaboration, and passion for creativity.

But we’re more than just products—we help brands turn vision into reality, designing goods that inspire, delight, and make a lasting impact. As we continue to grow, we are looking to hire one experienced and detail-oriented Sales Administrator to join our dynamic team.
- **Summary**:_

**Responsibilities**:

- **Order and Production Management**:_
- Prepare and issue formal purchase orders to our factories based on our customers orders and sales team approvals.
- Verify order quantities and item data against customer ITP’s and confirm compliance with our factory requirements.
- Coordinate with customers to request updates to orders and formally communicate such changes with our factories.
- Provide approved Purchase Invoices to our accounting team for order deposits.
- **Quality and Sample Control**:_
- Maintain a sample tracker to monitor sample progress, notify customers of dispatch details such as delivery dates and tracking numbers, and provide required documentation for cross border shipments.
- **Logistics Coordination**:_
- Monitor inventory levels and calculate replenishment schedules to prevent stock-outs.
- Enter customer orders into our IMS (Inventory Management System) accurately and in a timely manner.
- Generate and transmit ASN’s (Advanced Shipping Notices) through our EDI (Electronic Data Interchange) System.
- Prepare Shipping Labels for warehouse operations and validate ETD to ensure alignment with our customer requirements.
- **Procurement and Administrative Processes**:_
- Place orders for customer-specific ancillary items (e.g., Product Stickers, etc.)
- Verify Proforma Invoices (PI’s) and coordinate payment processing.
- Request POD from shipping company and sending invoice to customer.
- **Cross-Department Problem Solving & Support**_
- Assist warehouse staff in documenting quantity discrepancies in the fishbowl system during inventory intake, ensuring system data integrity.
- Systematically organize and maintain order-related documentation. Act as the team’s information hub by ensuring quick file retrieval, root cause identification, and solution support for Logistics, Accounting, and Sales.

**Qualifications & Requirements**:

- Must be proficient in Microsoft Office Suite products, especially Microsoft Excel and Outlook
- Previous experience with EDI, ASN, and IMS software.
- 2+ years if experience in a similar administrative or sales coordination role
- Strong communication, organization, and time management skills
- Ability to multitask and meet deadlines in a face-paced environment
- Ability to prioritize importance of tasks while maintaining excellent attention to detail.
- Must be okay working with extremely friendly dogs in the office.
- Proficiency in QuickBooks or other accounting software is preferred.
- ** Proficiency in Mandarin is a preferred asset to communicate with our team members in Asia.

**Why Join Us?**
- Be a part of a growing company in the premium consumer goods industry
- Work closely with major retailers to bring amazing products to amazing consumers
- Collaborative and friendly work environment
- Opportunity for growth within the sales and office admin positions.

**Perks & Benefits**:

- Competitive salary**:$45,000 - $50,000 per year**:

- Discretionary bonus based on company performance
- Comprehensive health & dental benefits
- Casual dress and relaxed office environment
- On-site parking

International applicants must have a valid work permit.

Ability to commute/relocate:

- Richmond Hill, ON L4B 1K9: reliably commute or plan to relocate before starting work (preferred)

Work Location: 100% In Office

Pay: $45,000.00-$50,000.00 per year

**Benefits**:

- Extended health care
- On-site parking
- Paid time off

**Language**:

- Mandarin (preferred)

Work Location: In person