Customer Service and Order Processing Clerk
4 days ago
**Job Summary**
We are seeking a detail-oriented and organized individual to join our team as an Order Processor. As an Order Processor, you will be responsible for accurately processing customer orders and ensuring timely delivery. This is a vital role in our company's operations and requires strong communication skills and attention to detail.
**Responsibilities**:
- Process customer orders accurately and efficiently
- Communicate with customers to verify order details and resolve any issues or discrepancies
- Provide exceptional customer service by addressing inquiries and providing product information
- Upsell additional products or services to customers when appropriate
- Enter order data into the system with precision and attention to detail
- Collaborate with other departments to ensure smooth order fulfillment
- Analyze order trends and provide feedback to improve processes
**Requirements**:
- Strong communication skills, both written and verbal
- Multilingual abilities, with fluency in English and [additional language]
- Excellent phone etiquette and customer service skills
- Proficient in data entry and computer systems
- Ability to analyze information and make informed decisions
- Prior experience in sales or customer service is preferred
- Detail-oriented with a high level of accuracy
Join our team as an Order Processor where your contributions will make a significant impact on our customers’ experiences
**Job Types**: Full-time, Part-time, Permanent
Pay: $18.00-$22.00 per hour
Expected hours: 25 - 40 per week
Additional pay:
- Bonus pay
- Commission pay
- Overtime pay
- Retention bonus
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
**Education**:
- AEC / DEP or Skilled Trade Certificate (required)
**Experience**:
- Customer support: 1 year (preferred)
Work Location: In person
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