Budtender

7 days ago

Regina, Canada Tokyo Smoke Full time

**Responsibilities**
- Sales Associate_
- Welcome and assist all customers that visit the store
- Professionally and courteously handle all inquiries, feedback, complaints or concerns
- Educate customers about why we do what we do and about our products
- Process payments with POS and computer systems
- Open and close the store accurately and on time
- Accurately re-stocking retail inventory
- Weighing and packaging products effectively and efficiently
- Staying up to date on offers and specials
- Responding to member inquiries with comprehensive knowledge and accuracy
- Receiving and documenting inventory accurately
- Processing and filing member paperwork with all provided information
- Maintaining sales goals on a daily and weekly basis
- Closing and completing all end of day reports and procedures
- Ensure store is clean and tidy
- Other duties as assigned
- Age Gating_
- Prevent cannabis sales to anyone under the age of 19, by reviewing government issued photo identification to validate permission to enter
- Assist in traffic flow management
- Protect company’s staff by maintaining a safe and secure environment
- Foster a sense of teamwork will all team members
- Ensure the security of all company product at all times
- Adhere to and uphold Tweed’s Loss Prevention systems to prevent all possible opportunities
- Observe for signs of crime or disorder and communicate any disturbances.
- Take accurate notes of unusual occurrences
- Report in detail any suspicious incidents
- Other duties as assigned
- Qualifications_
- Minimum 1-3 years customer service experience, retail is preferred
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
- Ability to manage competing priorities in a fast-paced environment
- Strong verbal and written communication skills and excellent organizational skills
- You are passionate about cannabis and are excited to bring it to market for recreational purposes
- You are open to feedback and coaching
- You demonstrate high levels of integrity and personal responsibility
- You are trustworthy and customer-oriented
- Bonus points if you’ve worked in a regulated environment before
- Requirements_
- Minimum age 19 years old or age as specified by the provincial government
- Able to lift boxes 5-30 lbs
- Must be flexible with hours of work and be comfortable with ever changing duties
- Can Sell certification required
- Criminal background check required

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