Hotel Housekeeping Attendant

4 days ago

Toronto, Canada Mastercraft Starwood Full time

The SoHo Hotel, a member of Preferred Hotels and Resorts, is the most sought-after luxury hotel in the city of Toronto. We achieve this by offering our guests an unprecedented hotel experience in a unique and stylish environment.

**As a Housekeeping Attendant, your duties include**:

- Cleaning and disinfecting all public areas as per Hotel standards including guest washroom, lobby, and meeting rooms.
- Cleaning and disinfecting all staff areas as per Hotel standards including staff washrooms, locker rooms, lunchroom, and staff corridors.
- Cleaning Hotel rooms and Residence rooms as per standards, including vacuuming, dusting, cleaning and disinfecting bathrooms, replacing sheets and towels, emptying garbage cans and ashtrays, and replacing toiletries and amenities.
- Counting soiled and clean linen. Managing the daily in-flow and out-flow of linen while completing linen tracking sheets.
- Vacuuming and spotting corridor carpets.
- Attending to guests' requests for extra supplies or other items.
- Reporting and handling lost and found items.
- Delivery and pick-up of guest laundry.
- Being aware of daily meeting schedules to ensure meeting rooms are in line with cleaning standards.
- Ensuring that linens and amenities are fully stocked in the housekeeping pantry.
- Maintaining tidiness and cleanliness of pantries.
- Reporting room items requiring maintenance.
- Reporting housekeeping items that require deep cleaning (i.e. Stains on carpets and bed skirts).
- Reporting “Do Not Disturb” rooms and “refuse service” rooms in a timely manner.
- Completing daily reports as per training.

**The qualifications for this position are**:

- Must be able to lift 30 pounds.
- Must be able to stand and walk for long periods of time.
- Availability to work any scheduled shift between the hours of 7:30 am to 12:30 am. Flexibility to work weekdays, weekends, and statutory holidays.
- Must have excellent attention to detail.
- Must possess good communication skills.
- Must possess strong organizational and time management skills.
- Must be guest-service focused.
- Previous experience in a service-related position is an asset.

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