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Retail Sales Assistant

4 weeks ago

Scarborough, Canada Signalix Inc. Full time

Welcome to Signalix Inc., your premier destination for all your mobile communication needs. As Authorized Dealers, we specialize in providing seamless and efficient activation services, ensuring that you can start enjoying the benefits of Freedom Mobile's network in no time.

Our expert team is well-versed in Freedom Mobile's activation process, allowing us to streamline the experience for our customers. Whether you're switching from another provider, upgrading your device, or simply starting a new line, we'll guide you through every step of the activation process with professionalism and expertise.

We understand that navigating the world of mobile plans and devices can be overwhelming, which is why we're committed to offering personalized guidance and support throughout the activation process. From helping you choose the right plan for your needs to ensuring that your device is properly configured and ready to use, we're here to make the transition to Freedom Mobile as smooth and stress-free as possible.

At Signalix Inc., we prioritize efficiency and customer satisfaction above all else. Our goal is to make the activation process as convenient and hassle-free as possible, allowing you to focus on what matters most—staying connected. Whether you're activating a single device or activating for the entire family, you can trust Signalix Inc. to deliver reliable, professional, and customer-centric services every time.

We are seeking a motivated and customer-focused Retail Sales Assistant to join our team. As a Retail Sales Assistant, you will play a key role in driving sales and delivering exceptional service to our customers. You will be responsible for assisting customers with product selection, providing information about mobile devices and plans, and ensuring a seamless shopping experience from start to finish.

**Responsibilities**:
**Customer Service**:

- Greet customers in a friendly and welcoming manner.
- Assist customers in identifying their mobile communication needs and recommending suitable products and plans.
- Provide product demonstrations and answer questions about features, specifications, and pricing.
- Address customer concerns and inquiries in a professional and courteous manner.

**Sales and Revenue Generation**:

- Proactively engage with customers to promote products and services and drive sales.
- Meet or exceed sales targets and performance goals on a consistent basis.
- Upsell and cross-sell additional products and accessories to enhance the customer experience and maximize revenue.
- Process sales transactions accurately and efficiently using point-of-sale (POS) systems.

**Product Knowledge**:

- Stay informed about the latest mobile devices, plans, and promotions offered by Freedom Mobile.
- Continuously update product knowledge and stay abreast of industry trends and developments.
- Educate customers about product features, benefits, and value propositions to help them make informed purchasing decisions.

**Store Maintenance**:

- Ensure the cleanliness and organization of the store environment, including merchandise displays and promotional materials.
- Monitor inventory levels and assist with restocking shelves as needed.
- Participate in regular store maintenance activities, such as inventory counts and merchandising updates.

**Qualifications**:

- High school diploma or equivalent.
- Previous retail sales experience preferred, but not required.
- Strong interpersonal and communication skills.
- Customer-focused with a passion for delivering exceptional service.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Basic knowledge of mobile devices and technology.
- Flexible schedule, including availability to work evenings, weekends, and holidays.

**Benefits**:

- Competitive hourly wage with opportunities for performance-based incentives.
- Training and development opportunities to enhance sales and customer service skills.
- Dynamic and collaborative work environment with opportunities for career growth.

**Job Types**: Full-time, Part-time

Pay: $17.20 per hour

**Experience**:

- Freedom Mobile : 1 year (preferred)
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person