Kitchen Supervisor/line Cook

Restaurant Vision: Be proud to serve great food while supporting our community.

Job Summary

Kitchen supervisor is responsible for day to day task management of the back of the house. They are leading the team to produce menu items according to The Rumour Mill standards. They are to ensure that all food preparation is completed to our highest food quality standard and that all food is served safely and professionally

They are also to ensure the back of the house is kept clean and organized.

Kitchen Supervisor must have a growth mindset, enthusiasm, a positive attitude and be proactive, He or she is expected to act as a role model for the team, lead groups of people and help to alleviate pressure from others on duty.

In addition to these qualities, Kitchen Supervisor must provide constructive and positive feedback to all. To excel in this position, you must enthusiastically and passionately lead by example as you help to develop a strong team with a high standard of excellence.

Primary Duties and Responsibilities may include:

- Serve in an operational role in the Back of House
- Lead the Kitchen team each shift with a game plan and shift forecasts
- Manage Team Member performance, shift organization and staffing needs
- Ensure that Team Members follow recipes and read tickets to accurately prepare all orders
- Ensure that Team Members are extremely accurate with weights and measurements for all recipe items
- Ensure that Team Members work at a pace to maintain restaurant's established speed of service guidelines
- Communicate employee performance and policy/procedure violations to management for appropriate handling
- Strictly adhere to all Company policies and procedures
- Manage day-to-day responsibilities such as inventory management or food safety and quality audits
- Be responsive and aware of surroundings and communication updates
- Able to hold people accountable for fulfilling their role properly
- Proactively seek out tasks that need to be done
- Effectively train staff
- Maintain store cleanliness and organization and quality control
- Set and communicate goals and metrics to succeed (guest satisfaction scores, food waste, etc)
- Perform physical activities such as lifting (up to 50 lbs.), balancing, bending, standing for long periods of time, walking, handling materials, boxes, equipment, pots, pans, and navigating shelving both high and low
- Act as role model for the new hires and existing team members
- Enthusiastically and passionately lead by example while helping to develop a strong team with a high standard of excellence
- Maintain records of stock, food waste, etc.
- Prepare, cook, assemble, and package raw, hot, and cold food efficiently
- Clean back of house dishes and equipment
- Rigorously adhere to food safety and restaurant safety and security practices

Behaviours of Success:

- Ability to work in a fast-paced environment
- Strong leadership skills and abilities
- Demonstrate strong character and integrity beyond just the functional skill of a team member
- Strong people skills with a desire to serve team members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioural and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Must be mature, patient, professional, and have a growth mindset at all times

Expectations:

- Previous customer service experience an asset
- Previous leadership experience an asset
- Current Food Safety Certificate a must
- Analytical, with problem-identification and problem-solving capabilities
- General computer skills (e.g. MS Office)
- Excellent verbal and written communication skills
- Ability to excel in a fast-paced environment where attention to detail and effective multi-tasking is essential

Pay: $17.50-$18.50 per hour

**Benefits**:

- Discounted or free food

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Cooking: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Food Handler Certification (preferred)
- Food Safe, SafeCheck, Food Handler or equivalent (preferred)

Work Location: In person