Program Coordinator

**internal/external posting**

**job title**: Program Coordinator (Mentoring and Peer Leadership)
**job ID #**:CHCBI PCMPL 22-0915
**department**: Community Health and Capacity Building Initiatives
**reports to**:Program Manager, Capacity Building Initiatives
**salary range**: CS3 $27.27 - $34.45 per hour
**status**: Full-Time, Permanent
**hours**: 37.5 hours per week

**WHO WE ARE**

Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic and other systemic barriers. Our mission is to advance the equity and quality of care and services and to improve health for underserved communities. This is done through primary health and chronic disease services; health promotion and education; outreach and social supports; and mental health services.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto. While our doors are open to everyone, we focus on people who are homeless or under-housed, 2SLGBTQ, and newcomers to Canada. We are funded by the Ministry of Health, Toronto Central LHIN, Ministry of Child and Youth Services, City of Toronto and many generous companies, groups and individuals.

**WORKING AT SHERBOURNE**

At Sherbourne Health, we care about our staff and recognize that our biggest strength is our people. We have a solid commitment to life-long learning which is demonstrated through our professional development program. We invest in collective work and staff training to improve client care. We supplement this by creating a low-barrier work environment built on equity and respect, while working together in caring, cohesive teams and providing opportunities for advancement.

**we believe in work-life balance and offer**:

- A competitive salary.
- Membership in Healthcare of Ontario Pension Plan (HOOPP).
- Four weeks of vacation per year (to start).
- Four personal days per year.
- An extended healthcare and dental package.
- Long-term disability insurance.
- Life insurance.
- An employee assistance plan.
- A generous professional development plan: up to $1300 to be used towards learning activities.
- Six fully paid professional development days per year - related to position/responsibilities.

**about the role**:
The Program Coordinator (Mentoring and Peer Leadership) works as a member of an interdisciplinary team and serves as a conduit between the programs at Sherbourne, coordinating SOY’s Mentoring and Peer Leadership programs, working collaboratively with Sherbourne’s other programs to ensure Sherbourne’s standards of quality, safety and risk management are met. The Program Coordinator initiates, develops, and maintains relationships with partner agencies to create dynamic, efficient, effective, and positive partnerships for the betterment of the clients accessing the services at Sherbourne as a whole.

**scope and mandate**:
Reporting to the Program Manager, this position is responsible for the coordination of Mentoring and Peer Leadership programs and connecting them to all the programs at Sherbourne. The role includes conducting needs assessments, scheduling, program planning and evaluation. The Program Coordinator will contribute to the recruitment, training and development of staff and volunteers supporting these programs. The Program Coordinator will maintain and foster relationships with partner agencies as well as make recommendations to the Manager for new partnerships. The Program Coordinator will ensure data is recorded accurately and assist with providing statistics for reporting to the funder and the budgeting process.

Under the guidance and leadership of the Program Manager, the Program Coordinator will evaluate the programs and provide recommendations for improvement. They will liaise with fund development and communications on events and external communications. They will ensure that all client and organizational information is always kept confidential.

**DAY TO DAY RESPONSIBILITIES**

**As a Program Coordination**:

- Functions as a central communication source by being responsible, responsive, and accessible to team members
- Coordinates programs, including scheduling staff, creating, and coordinating health promotion and capacity building programming, and promoting the program
- Attends groups sessions as needed to provide on the ground support as well as to assess they are operating per protocols, safely and effectively
- Work closely with other team members to assist with programming when needed
- Evaluates and recommends modifications to systems and procedures to ensure efficient workflow in the programs
- Maintains and develops relevant standard operating procedures and reports as directed
- Contributes to the recruitment, selection, and ongoing development of program staff
- Participates and contributes to program meetings and program improvement activities
- Maintains up to date knowledge of services and agencies for client referrals, including