Server

3 days ago

Welland, Canada Ilforno Restobar & Lounge Full time

**JOB SUMMARY**

We are seeking a professional, friendly, and service-driven Server to join our team. This role is crucial in creating a welcoming atmosphere and ensuring guests enjoy an exceptional dining experience. The Server will handle guest interactions, order-taking, food and beverage service, and support hosting, food-running, and kitchen assistance during peak times.

**Key Responsibilities**
- Greet guests warmly, manage seating arrangements and waitlists, present menus, and provide knowledgeable recommendations.
- Verify valid identification for guests appearing underage before serving alcoholic beverages.
- Accurately take food and beverage orders, enter them into the POS system, and deliver items promptly and professionally.
- Clear, clean, and reset tables in a timely manner; maintain cleanliness throughout all dining and service areas.
- Assist with food running from the kitchen, confirm order accuracy, and support fellow team members during peak hours.
- Collaborate with kitchen staff when needed during busy service periods, helping with light tasks to maintain service flow.
- Process guest payments with accuracy and ensure guest satisfaction throughout the dining experience.

**Qualifications**
- Previous restaurant or customer service experience is required.
- Bartending knowledge and experience is an asset.
- Smart Serve certification is mandatory.
- First Aid/CPR certification is required.
- Valid Food Handler Certificate is considered an asset.
- Professional reference is required.
- Police clearance is required.
- Strong communication, multitasking, and interpersonal skills.
- Professional and calm demeanor in high-pressure environments.
- Physically able to stand for extended periods and lift up to 55 lbs.

Pay: $18.00-$21.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed

Work Location: In person

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