Banquet Server

6 days ago

Calgary, Canada Best Western Premier Calgary Plaza Full time

Job description

**Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us**

**JOB SUMMARY**

The Banquet Server is responsible for setting up a variety of functions i.e dinners, weddings and conferences; serving these functions and cleaning up and the storage of equipment afterwards. We are hiring for both part time and part time casual staff. Part Time casual may only be a few shifts a month, primarily on weekends.

**Physical Requirements**
- Must be able to lift and move tables, chairs, other pieces of furniture and service trays in excess of 30 lbs
- Must be able to work, standing up for long periods of time

**Job Knowledge, Skill and Ability**
- Must have ProServe
- Must be able to balance trays of food and glasses throughout crowded rooms
- Must be able to read and speak English, so you can communicate with other employees and guests
- Knows and uses “Suggestive Selling” techniques when possible i.e wine sales
- If bartending, must be able to make a variety of alcoholic and non-alcoholic beverages, with ingredients found behind the function bar. Able to suggest and up sell cocktails to guests
- Be adept at cash handling, with basic mathematics skills necessary to calculate drink totals and change requirements
- Able to set up in-house A/V equipment and tear down

DUTIES AND FUNCTIONS
- Reads and interprets a Banquet Event Order or setup sheets to ensure proper setup
- Sets tables in assigned area correctly and uniformly using clean, pressed linen(without rips, stains or tears); cleans silverware; cleans glassware and ensures china has no chips or cracks. Properly cleans and fills table condiments i.e salt, pepper, sugar, breadbaskets etc
- Keeps station neat and clean during service. Constantly patrols assigned station, refilling water, wine etc, removing service items and condiments per established policies and procedures
- Uses proper in-room clearing and aisle tray break-down procedures
- Assists in setting-up and breaking down buffet or other special food service tables and equipment
- Sets-up, serves, and/or breaks-down coffee stations, receptions, and other special functions as assigned, following hotel policies and procedures
- Sets-up, tends, and breaks-down banquet bars, as assigned, according to hotel policies and procedures
- Greets and serves guests with above average customer service according to hotel policies and procedures
- Able to work any shifts including weekends

**Job Types**: Part-time

**Salary**: From $15.00 per hour

**Job Type**: Part-time

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Licence/Certification:

- ProServe (preferred)

Work Location: In person

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