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Regional Coordinator St. Catharines
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Requisition ID: 153949 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Regional Coordinator, Client Support is responsible for the execution of day-to-day operational tasks & activities to support the Region. Duties & Responsibilities: (What you will do) - Maintain office systems including but not limited to network administration, telephone and voice mail programs, reference and product files, branch library and Product & Procedures manual - Lead management of facilities operations as well as delivery and change management of facilities related changes - Liaise with Facilities to support leasehold improvements, lease renewals and planned moves - Perform reception duties including answering the telephone, greeting clients, managing incoming & outgoing mail & courier and booking client appointments - Complete regional reporting requests & data analysis - Manage regional administration tasks for GIC Maturity Report/Letter Generation, Cash Report Generation and SOTI - Coordinate and execute on a variety of regional initiatives including seminars, Client Forums and Professional Development Days and coordinate logistics as required - Assist with branch compliance duties including maintaining the security checklist and Business Continuity Plan - Participate in various regional meetings and special projects, as needed - Liaise with external partners such as medical associations, accounting firms, etc. for regional projects as required - Other administrative tasks as required - Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions Education & Experience: (What you need) - Community college diploma in Business Administration or equivalent. - Three+ years’ experience in an administrative or clerical position, preferably with a financial services company. - Working knowledge or RRSPs, RRIFs, mutual funds and client services would be an asset. Competency Requirements: (What you bring) - Stewardship of the client experience. - Strong organizational skills. - Excellent communication skills. - Initiative and resourcefulness. - Ability to work effectively and collaboratively within a team. - Attention to detail. - Well-organized with high energy, effective communication skills - Enjoys a fast-paced environment and is highly professional. - Team player with a desire to consistently create a positive work environment. Location(s): Canada : Ontario : St. Catharines Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.