Front Desk Receptionist

4 days ago

Port Moody, Canada Halcyon Cosmetic & Skin Clinic Full time

**Overview**

We are looking for a motivated and professional individual to join our small but thriving medspa and naturopathic clinic as a Front Desk receptionist. This role is ideal for someone who is highly organized, friendly, and enjoys providing exceptional service in a dynamic environment. You’ll be responsible for overseeing daily clinic operations while also being the welcoming face of our clinic for clients and patients.

This position is perfect for someone who thrives in a fast-paced environment, has a proactive mindset, and enjoys wearing multiple hats in a supportive, team-oriented setting.

**Key Responsibilities**
- Act as the first point of contact for clients by greeting, checking in, and checking out guests, ensuring all documentation is completed accurately.
- Schedule appointments and manage patient flow using clinic software.
- Process payments and maintain accurate records of guest information and transactions.
- Coordinate staff schedules and ensure day-to-day clinic operations run smoothly.
- Manage clinic inventory and supplies, placing orders as necessary.
- Maintain a clean and organized front desk and reception area.
- Assist with upholding clinic policies, procedures, and a high standard of service.
- Provide occasional support in marketing efforts, including social media or promotional campaigns.
- Foster a positive environment for both clients and staff.

**Qualifications**
- Previous experience in a medspa, naturopathic clinic, or similar client-focused environment is preferred.
- Strong background in customer service with a focus on client satisfaction.
- Familiarity with booking software and administrative systems is an asset.
- Excellent communication skills, both verbal and written.
- Ability to multitask and adapt to changing priorities with a proactive attitude.
- Highly organized with an eye for detail.
- Availability to work flexible hours, including occasional evenings or weekends.

**Why Join Us?**

At Halcyon Cosmetic & Skin Clinic, we pride ourselves on offering a welcoming environment that focuses on health, wellness, and enhancing natural beauty. You’ll have the opportunity to make a meaningful impact in a close-knit team while enjoying a role that combines management and hands-on client interaction.

**Job Types**: Full-time, Permanent

Pay: $24.00-$30.00 per hour

Expected hours: 24 - 38 per week

Additional pay:

- Commission pay

**Benefits**:

- On-site parking
- Store discount

Flexible language requirement:

- French not required

**Experience**:

- medspa or clinic: 1 year (preferred)

Work Location: In person

Application deadline: 2024-11-30
Expected start date: 2024-12-02

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