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Program Coordinator, People

3 weeks ago


Surrey, Canada Fraser Health Full time

Why Fraser Health?:
Bring your project management experience to a role that supports its team towards service excellence We have a
**Full Time** vacancy for a
**People & Culture**
**Program Coordinator** in our Employee Experience - Organization Development, Planning and Transformation team at the Central City office located in

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Curious to learn what it’s like to work here? Like us on
**Twitter** &
**LinkedIn** (fraserhealthcareers) for first-hand employee insights.

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Provides organization support for all programs within Organization Development, Culture & Engagement such as the recognition program, employee engagement, EQ assessment, collating confidential information these programs and coordinating and communicating inputs and virtual management of various programs across the OD and culture & engagement ecosystem. Liaises with internal and external stakeholders such as academic institutions, other health authorities, consulting firms and functions as the central point of contact for the coordination of designated programs/projects and learning initiatives and coordinates and compiles names and confidential details including managing related workflow procedures, electronic files and documents, summaries and reports, and system improvements.

**Responsibilities**:

- Coordinates, manages, and provides organization support for assigned programs, learning initiatives, and program-related activities within People & Culture portfolio. Manages programs and services to support and enhance recognition, engagement, and organizational effectives.
- Functions as the central point of contact, prepares and distributes communications, drafts correspondence, receives and responds to related queries, liaises with internal and external stakeholders for communications around programs, including clarifying information and resolving issues and/or, escalating queries to the Leader and/or Director as appropriate. Maintains current lists for key contacts, program service providers, and facilitators.
- Reviews existing practices and provides recommendations to People & Culture portfolio leaders on improving guidelines, efficiencies and effectiveness.
- Supports the development, implementation and maintenance of processes and materials related to recognition, engagement, EQ and other People & Culture programs. Updates online information on related platforms and intranet pages (Pulse and Management Centre) as required.
- Maintain up to date contact information and liaise in an ongoing basis with internal departments and external vendors regarding OD, recognition and engagement programs.
- Assists in preparing reports, maintains databases and participates in committee review as required (awards committee).
- Catalogues written and electronic records. Maintains processes for receiving, processing, tracking, filing, cataloguing, and retrieving records.
Establishes and maintains OD, Engagement, Recognition and other databases. Promotes the use of related databases at Fraser Health and may provide guidance and training to users around the learning that is designed for each area of focus.
- Provides support including coordinating programs across a variety of mediums and preparing meeting agendas, materials, and minutes, coordinating sessions/workshops/events, developing/sending communications, collecting/summarizing resource materials, maintaining electronic files, and preparing/editing/maintaining documents, web pages and SharePoint site files.
- Organizes workflow, develops and implements work methods and procedures that support the objectives of the programs/projects, determines priorities, resolves day-to-day problems and evaluates operating procedures/processes. Develops and recommends system improvements and implements approved changes. Ensures programs and project deliverables are completed on time as identified in the project plan.
- Maintains budget dat