Customer Service and Retail Associate

2 days ago


Edmonton, Canada Garage Strategies Full time

## Overview

# Responsibilities
- Serves customers by helping them select products.
- Drives sales through engagement of customers, suggestive selling, and sharing in-depth product knowledge.
- Greets and receives customers in a welcoming manner.
- Responds to customers’ questions.
- Directs customers by escorting them to racks and counters.
- Provides outstanding customer service.
- Visits project sites to collect information + complete various tasks
- Documents sales by creating or updating customer profile records.
- Manages financial transactions.
- Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
- Alerts management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise with forklift.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

# Qualifications
- Previous experience in retail sales is preferred but not required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills for handling transactions
- Familiarity with operating a cash register is a plus

Nice-to-have Skills:

- Superior Listening Skills.
- Excellent Customer Service.
- General Computer skills.
- Meeting Sales/Scheduling Goals.
- Selling to customer needs.
- In depth Product and Technical Knowledge.
- People skills.
- Time management.
- Energy level.
- Dependability.
- General math skills.
- Verbal communication.
- Kind
- Positive attitude.
- Self motivated to learn and complete tasks and customer inquiries.

Pay: $18.00-$20.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Work days:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- warehouse: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Forklift Licence (preferred)

Work Location: In person

Application deadline: 2024-07-24
Expected start date: 2024-10-01



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