Maintenance Technician

We are seeking an experienced and motivated Maintenance Technician to join our Waverley team. The Maintenance Technician is a key member of the Fitzrovia team, responsible for responding to residents' service needs and ensuring our luxury apartment communities maintain the highest standards of quality and safety. This role is essential in delivering superior customer service, ensuring smooth move-ins, maintaining resident satisfaction, and addressing service requests promptly and professionally.

**Responsibilities**:

- Respond to resident requests promptly and with a professional, positive attitude, ensuring all service needs are met efficiently
- Prepare market-ready apartments, including tasks such as painting, carpet cleaning/repair, general repairs, and housekeeping, to ensure a quality living environment for new residents
- Maintain grounds, pools/hot tubs, common areas, and dog parks, ensuring they are clean, free of trash and debris, and safe for residents
- Update and maintain work orders through the online portal, ensuring all tasks are completed accurately and within the specified timeframe
- Assist cleaning staff with sanitary and garbage cleanup as needed, contributing to the overall cleanliness and presentation of the property
- Conduct regular inspections of property systems and common areas, performing preventative maintenance to avoid larger issues
- Perform on-call emergency procedures as required or scheduled by the Maintenance Supervisor, ensuring resident safety and property integrity
- Report any maintenance issues that impact the budget, such as life safety concerns, vacant repairs, property damages, and common area needs, to the Property Manager
- Stay informed about provincial, local, and federal housing laws, codes, and policies related to property maintenance
- Provide exceptional customer service, consistently representing the company in a professional and courteous manner when interacting with residents, coworkers, and the public
- Safeguard and maintain all company tools and equipment, ensuring they are in proper working condition

**Qualifications and Experiences**:

- High school diploma or equivalent required
- Minimum of 1+ years of relevant maintenance experience, preferably in residential, purpose-built rental, or hotel work environments
- Proficiency in various maintenance functions, including plumbing, HVAC, electrical, carpentry, appliance repair, and painting. Previous experience in construction, HVAC, and plumbing is preferred
- Strong oral and written communication skills are essential for interacting with residents, coworkers, and management, as well as for writing reports and correspondence
- Ability to use property management software, online portals, and other digital tools effectively for managing work orders and maintenance tasks
- Understanding of the safe use of cleaning agents and equipment, along with knowledge of life safety issues
- Ability to read and comprehend documents such as policy manuals and safety guidelines and write routine reports

**On-Call Expectations**:

- The Maintenance Technician is expected to be available for on-call duties as scheduled. This includes responding to emergency maintenance requests outside of regular working hours to ensure building and resident safety and comfort

**Workplace Conditions**:

- Ability to perform physical tasks, including lifting, bending, and pushing up to 50lbs
- Working in both indoor and outdoor environments, sometimes in challenging weather conditions
- Working in construction environments during the property's opening phase, with exposure to dust, heat, noise, and other related conditions

**Why Fitzrovia**:
Fitzrovia is Canada’s largest developer of purpose-built rentals, with over 8,800 units completed, acquired, or under development across the Greater Toronto Area and Montreal, representing over $9 billion in assets under management. We deliver high quality rental supply to the housing market across the affordability spectrum, including our flagship Fitzrovia Collection communities, Maddox modern vintage communities and Waverley premier student accommodations.

We distinguish ourselves through our vertically integrated operating model where we own and manage the full process from land acquisition through to design, construction, leasing and award-winning property and asset management. We put our residents first and relentlessly innovate to exceed their expectations with world-class hospitality, amenities, and customer service. Our vibrant rental communities inspire and connect our residents while delivering long-term cash flow and capital appreciation for our investment partners.

Pay: $26.00 per hour

Work Location: In person