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Manager, Operations
3 hours ago
**Company Overview**
The Peak Group of Companies is a leader in home improvement, supplying a vast array of innovative products throughout Canada and the United States. Peak is a highly valued, strategic partner of Home Depot. Our unique business platform perfectly aligns with Home Depot’s do-it-yourself and professional customer, and our best-in-class products are offered throughout Home Depot’s massive retail network.
The Peak Group of Companies - proud recipient of the 2023 and 2024 HRD Best Place to Work Award. Our greatest strength is our people, a team of remarkably talented, supportive and passionate people. We are a place where innovation is encouraged, talent and teamwork are celebrated and results and success are rewarded. We pride ourselves on our agility, customer-first mindset, and commitment to operational excellence. As we continue to scale, we are looking for a hands-on Manager, Operations to strengthen and streamline our logistics and domestic supply chain operations across North America.
**Job Summary**
Reporting to the Director, Strategic Operations & Implementation, the Manager, Operations will play a key leadership role in overseeing all aspects of our North American logistics, inventory, and domestic supply chain operations. This position is responsible for daily order processing, inventory coordination, freight management, and ensuring regulatory compliance — all while driving continuous improvement in service levels, costs, and delivery times. This position will be working in the office from Monday to Thursday, with option to work remotely on Fridays.
**Key Responsibilities**
- Manage daily order processing, ensuring accuracy, efficiency, and timely fulfillment.
- Manage all aspects of North American logistics, including transportation and outbound fulfillment.
- Partner with Inventory and Procurement teams to balance inventory across locations.
- Streamline routing and carrier selection to minimize freight costs and improve delivery timelines.
- Develop and maintain strong relationships with transportation providers, 3PLs, and warehouse partners.
- Ensure compliance with all applicable logistics and safety regulations
- Coordinate closely with customer service, production, and procurement teams to align inventory movement and order fulfillment with business needs.
- Monitor and report on KPIs such as on-time delivery, freight costs, inventory turns, and order accuracy.
- Lead cross-functional process improvement projects and implement best practices to improve operational efficiency.
- Support budgeting and forecasting for logistics and supply chain functions.
- Maintain accurate shipping, receiving, and inventory records for audit and compliance purposes.
**Qualifications**
- 5+ years of experience in logistics or supply chain operations, preferably in a mid-sized or fast-paced company environment.
- Strong understanding of North American freight operations and transportation regulations.
- Experience managing daily order processing and coordinating between departments for fulfillment.
- Proficiency with logistics platforms (e.g., TMS/WMS) and ERP systems (e.g., NAV, SAP, or similar).
- Proficiency with MS Office Suite.
- Effective communicator with strong leadership and team-building skills.
- Highly organized and detail-oriented with a proactive, problem-solving mindset.
**Preferred Skills**
- Experience with cross-border logistics (U.S./Canada/Mexico).
- Familiarity with Lean or continuous improvement principles.
- Knowledge of small parcel, LTL, and full truckload shipping environments.
Peak is an equal opportunity employer. We respect the dignity and worth of every individual in the workplace and value the importance of diversity, fairness, and trust. We offer a dynamic work environment and a competitive compensation package. Our goal is to attract, develop, and engage employees with exceptional ability and diverse backgrounds.
Pay: From $80,000.00 per year
