Operations Administrator

Operations Administrator Are you a proactive and organized individual with a passion for administrative excellence? Do you thrive in a dynamic environment where you can make a meaningful impact? Guardteck is seeking a skilled and dedicated Office Administrator to join our team. This administrative and support role involves maintaining administrative operational duties while providing essential support to field personnel and management. **Position: Operations Administrator** **Pay Rate: $25.00 to $27.00 per hour** **General Duties and Responsibilities**: - Adhere to Guardteck's standards, rules, and policies. - Prepare schedules for additional coverage and special requests, ensuring timely communication with clients and scheduled personnel. - Find suitable replacement or relief coverage for book-offs and no-shows during both business hours and after-hours. - Provide scheduling support to supervisors, ensuring optimal staffing levels are maintained. - Establish and maintain a list of supplemental personnel for each location, coordinating with supervisors to meet staffing requirements. - Reconcile payroll and scheduling data. - Perform billing reconciliation for additional coverage and permanent sites. - Conduct data entry into WinTeam, including employee records, training updates, license information, and scheduling data. - Schedule and conduct interviews for prospective personnel, coordinating telephone screenings and in-person interviews. - Facilitate the placement of new personnel as required. - Schedule and coordinate training for new personnel, including first aid, WHMIS, and GuardTeck orientation. - Manage uniform issuance and tracking, ensuring proper documentation and stock levels are maintained. - Organize and maintain office documents and files. - Assist with troubleshooting technology and equipment. - Create and update Operation policies, procedures, and other relevant documents. - Undertake other duties as assigned and necessary to support office and field operations. **Knowledge, Skills, and Abilities**: - Ability to work both independently and as a collaborative team player. - Demonstrate honesty, discipline, and commitment to the role. - Excellent written and verbal communication skills. - Outstanding problem-solving skills with meticulous attention to detail. - Strong awareness of Guardteck's business environment and relationships. - Ability to maintain confidentiality and exercise discretion at all times. - Proven people influencing and leadership ability. - Experience working within tight deadlines with multiple priorities. - Adaptability to thrive in a high-growth or entrepreneurial environment. - Continuous pursuit of self-directed learning, staying abreast of best practices. - Adept at creating an engaging service environment. - Bring a great sense of humour and enthusiasm to the workplace. - Advanced computer skills, including Excel, Word, WinTeam, Indeed, ATS, and HRIS. - Business or Justice Studies Diploma or a combination of related experience and education. Guardteck Security Corp. is a BC owned and operated security firm providing professional security services throughout Western Canada. Founded over 10 years ago on the values of hard work, loyal clients and a strong team, Guardteck continues to grow and exceed client expectations with a "Safety Through Customer Service Excellence" approach to security services. With over 750 employees, we focus on cultivating the right talent for the right job. The strength and culture of our company is built upon the investment in our staff, and as we grow, our staff grows as well. Come be a part of our team and let’s grow together. From office buildings to major shopping centres to residences and schools, our security team is at the forefront of professional facility services in Western Canada. Guardteck Security also provides security services to the largest concerts, festivals, live music venues and VIP events.