Editorial Assistant

**About JMIR Publications** JMIR Publications is a rapidly growing open access publisher of peer-reviewed STEM journals, with an emphasis on medicine, health, and technology titles. The ambitious vision of JMIR Publications is to lead the transformation to open science and to contribute to a world where people are empowered by health research and technology to make effective and informed decisions. - Come help us make a real difference in open science_ **Summary** JMIR Publications is seeking a full-time **Editorial Assistant** to join our editorial team. We are interested in applicants who are enthusiastic, outgoing, and service-focused recent college or university graduates (preferably from a health-related field), or an individual currently working as a research assistant, for the position of Editorial Assistant (previous experience working for a peer-reviewed journal is strongly preferred). This is an exciting opportunity to join a growing editorial team as it supports a world-class community of editors-in-chief, editorial board members, reviewers, and authors. We are seeking someone with excellent administrative and organizational skills to coordinate communications and provide support to academic editors, authors, peer reviewers, and editorial staff. **Primary Duties and Responsibilities** Reporting to the Peer Review Manager and working closely with the editorial team, the Editorial Assistant handles scientific manuscripts for our peer-reviewed scientific journals, and works closely with academic editors, authors, peer reviewers, and editorial staff to ensure they have the resources they need. Note: No copyediting or writing is associated with this role **Key Responsibilities**: - Monitor and support the peer review processing of scientific articles, ensuring timely completion and sufficient follow-up with editors or reviewers, and assisting with identifying and assigning peer reviewers - Provide user support through the Zendesk ticket system - Support editors, authors, and peer reviewers by providing information and resources - Assist Managing Editors and Scientific Editors in daily journal-related tasks - Assess article submissions to ensure articles meet quality checks or formatting requirements **Qualifications**: **Education** - A university or college degree/diploma (Bachelors or Masters), preferably in medicine, science, information technology, library/information science, or an adjacent field. **Experience** - Proficiency with current office-productivity tools such as Google Suite, Microsoft Word, Slack, etc., as well as the ability to learn the organization’s web-based systems for communications and scholarly content delivery - Experience in peer-reviewed STM publishing, including familiarity with searches conducted on electronic databases (e.g., Pubmed), is strongly preferred - Experience in a scientific field and personal interest OR - Administrative experience, especially in publishing OR - A combination of education and relevant experience **Competencies** - **Customer Focus** - Is dedicated to meeting the needs and expectations of external and internal customers. Acts with the end customer in mind. Establishes and maintains effective relationships with customers to gain their trust and respect. - **Problem Solving/Critical Thinking** - Uses rigor, methods, fact-based data & logic to solve problems, balanced with sound, mature judgment, tact, and good decision-making skills Sees hidden problems, looks beyond the obvious. - **Interpersonal Savvy** - Relates well to all people up and down in the organization. Builds constructive effective relationships. Uses diplomacy well. - **Clear written communicator**, with all stakeholders, particularly authors, peer reviewers, and editors. Can use a variety of styles, get message across simply for the desired effect. - **Quality of Work** - Detail-oriented and mature organizational and prioritization skills to efficiently and effectively complete work on time with high quality. - **Team player** - Ability to work effectively in teams and groups, in balance with an ability to work independently and demonstrate initiative. - **Integrity and Trust** - Is widely trusted, is seen as direct and truthful, can present the truths in an appropriate manner, admits mistakes, does not misrepresent themselves Operates with respect, transparency, committed to maintaining a high level of integrity. **What We Offer**: We offer competitive compensation, including a comprehensive, flexible benefits program that includes Extended Health and Dental Coverage, and Life insurance. Furthermore, all monthly benefit premiums are 100% paid by JMIR. We are in a beautiful new office space near the harbourfront, with free snacks and beverages, and organize social events as a company such as BBQs. **Application Process** JMIR Publications is an equal opportunity employer. We are committed to a diverse workforce and maintaining a learning and working environment