Store Concierge

**Position**:Store Concierge

**Type**:Full time

**Schedule**:Hours may vary, including days, weekends, and evenings

**Location**:Woodgrove Mall Nanaimo

**About Specsavers**:
Specsavers has been on a continual mission to improve lives through better sight since 1984 with a heavy focus on eliminating preventable vision loss and blindness. Having successfully achieved the ‘Great Place to Work’ accreditation, we strive for the highest professional and clinical standards. We also recognize that our people are critical to our past and future success - thus providing outstanding personal development plans, unstinting support and excellent benefits. Come join our mission of transforming eye health and careers around the world for over 40 years

**Objective**:
The Store Concierge plays a crucial role in driving foot traffic, engaging potential customers, and creating awareness about the significance of regular eye exams. This position focuses on promoting the Specsavers brand and enhancing customer engagement by encouraging customer to have eye exams.

**Responsibilities**:

- Proactively approach customers passing the store, fostering awareness about the Specsavers brand and offer.
- Provide information on eye health and benefits of professional eye exams.
- Offering to clean or adjust customers current glasses to engage in conversation to encourage bookings and glasses sales.
- Communicate effectively with retail staff to ensure a seamless customer experience.
- Maintain accurate records of customer interactions, appointments, and glasses sales.
- Prioritize a high level of customer satisfaction through friendly and informative interactions.
- Managing and directing traffic on the shop floor
- Providing quotes and celebrating our deals and helping out patients selecting frames

**About you**:

- A willingness to promote Specsavers from the lease line of the store.
- Enjoys interacting with people and building positive customer relationships.
- Energetic and passionate about spreading our mission to all
- Confident and engaging communication style.
- The ability to build genuine and supportive relationships with colleagues and customers.
- Determined to accomplish results through perseverance and has a can-do attitude.

**Qualifications**:

- Previous experience in sales, event staffing, or promotional roles is advantageous.
- Excellent verbal and written skills with strong attention to detail.
- Exceptional communication skills.
- Passionate about promoting health and wellness.
- Ability to work independently and as part of a team.
- Flexible schedule, including weekends and evenings.

**Job Types**: Full-time, Part-time

Pay: $19.50-$21.00 per hour

Expected hours: No more than 40 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Flexible language requirement:

- English not required

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed

Application question(s):

- How long would like to work here? When can you start? What is your availability for shifts? How many hours do you want?

**Education**:

- Secondary School (required)

**Language**:

- English (required)

Work Location: In person