Seasonal Customer Experience Representative

2 weeks ago

Winnipeg, Canada Indigo Books & Music Full time

**Company Description** Location: Indigo St. Vital**

**Function: Sales**

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Ensure Visual Standards are followed and maintained
- Role model Indigo’s High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience

**Qualifications**
- Experience in specialty retail or a retail environment preferred but not required
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
- Bilingualism (French/English) is required for all positions in Québec; other languages an asset

**Additional Information**

**WELCOME HOME

  • Customer Experience Representative

    3 weeks ago

    Winnipeg, Canada Indigo Full time

    Customer Experience Representative - Seasonal 1 day ago Be among the first 25 applicants Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer‑focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles...

  • Customer Experience Representative

    3 weeks ago

    Winnipeg, Canada Indigo Full time

    Customer Experience Representative - Seasonal 1 day ago Be among the first 25 applicants Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer‑focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles...

  • Customer Experience Representative

    3 weeks ago

    Winnipeg, Canada Gibbs & Cox Australia Full time

    Customer Experience Representative - Seasonal 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of...

  • Customer Experience Representative

    3 weeks ago

    Winnipeg, Canada Gibbs & Cox Australia Full time

    Customer Experience Representative - Seasonal 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of...

  • Seasonal - Customer Experience Representative

    2 weeks ago

    Winnipeg, Canada Indigo Books & Music Full time

    Company Description Part time Seasonal Role Coles Kildonan Place 1555 Regent Ave. W. Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We...

  • Seasonal Customer Experience Representative

    1 week ago

    Winnipeg, Canada Indigo Books & Music Full time

    Job DescriptionYou’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our...

  • Seasonal Customer Experience Representative

    1 week ago

    Winnipeg, Canada Indigo Full time

    Company DescriptionWHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little —...

  • Seasonal Customer Experience Representative

    1 week ago

    Winnipeg, Manitoba, Canada 0a275bd9-0e75-45b2-b489-5643fd3b3446 Full time $30,000 - $45,000 per year

    WHO WE AREIndigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our...

  • Seasonal Customer Experience Representative

    7 days ago

    Winnipeg, Manitoba, Canada Indigo Books & Music Full time $25,000 - $40,000 per year

    Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little —...

  • Seasonal Customer Experience Representative

    6 days ago

    Winnipeg, Manitoba, Canada Indigo Books & Music Full time $42,000 - $62,000 per year

    Company Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little —...