Accounts Receivable Clerk

2 weeks ago

Toronto, Canada Chelsea Hotel Full time

Job Summary
The Accounts Receivable Clerk reports directly to the Credit Manager and is responsible for the following tasks; Billing approved group and transient accounts with the appropriate supporting documentation; Posting guest, credit card and miscellaneous payments accurately; Handling all guest billing issues and disputes, including credit card initial inquires and charge backs.

**_Key Result Areas_**
**_ _**
- Work in a safe, prudent and organized manner.
Prepare account billings promptly and accurately with required supporting
Occasional Post cheques/payments to the city ledger on a daily basis.
Follow up on any payments that are over or short of the invoice amount.
Assist the Credit Manager in the performance of his/her own duties as requested including the following:

o obtaining credit references
o collection of outstanding accounts
o attending pre & post conference meetings with meeting planners
Conduct self in a professional manner at all times to reflect the high standards of the Company.
Perform additional duties as assigned.

**_Business_**
**_ _**
- Maintain up-to-date files for all outstanding account.
Maintain good working relations with colleagues and other departments.

**_Customer Satisfaction_**
**_ _**
- Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge backs by verifying the information, and after obtaining Credit Manager or Accounting Manager’s approval, making the appropriate corrections as required.

**_Process Improvement/ Productivity_**
**_ _**
- Committed to follow all local and corporate policies and procedures as they relate to Accounts Receivable.
Communicate promptly with the Credit Manager on any discrepancies in billing payments and other potential problems.
Requirement
- **_Working Experience_**
**_ _**
Hotel experience is an asset
- 1-3 years Accounts Receivable experience preferred
- Experience in Delphi Catering Sales System, Point of Sales (POS - Micros), Property Management System (PMS - Opera) an asset.
- **_Education_**
**_ _**
University degree or College diploma preferred
- **_Soft Skills_**
**_ _**
Communication Skills
- **_Language_**
**_ _**
Excellent written and verbal skills

- Terms of employment
Full time

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