Quality Assurance Coordinator

**Coordinator, Quality Assurance**

**Job location: Markham, ON**
**Employment type: Full Time Employment**

**Hours: 40 Hours per week**

**A little about us**

Hi, we’re Aurora Cannabis, and we’re so excited to meet you

We’re a global cannabis company driven by our passion to help people improve their lives. We have a diverse team who bring their best every day so Aurora can be the cannabis provider of choice for patients and consumers. We love our work, and we especially love our high quality, innovative brands that make up the Aurora family - from Aurora, Aurora Drift, San Rafael ’71 and Whistler.

Our people combined with our collective passion for the industry is what makes Aurora a special place to work and defines what we call our “A-Team”. We are a high-performing team of cannabis experts, innovators, and champions, that work, learn and win together. We think **BIG**, act **BOLD** and execute with **PURPOSE** in all that we do, and will stop at nothing to cultivate the ultimate cannabis experience for our community.

**Job summary**

Are you a cannabis enthusiast with an energetic spirit? Are you looking to work with a fun group of people? If so, we would love to meet you

We’re looking for an ambitious and hard-working professional to join our Quality team in the role of **Coordinator, Quality Assurance**

**As a Coordinator, Quality Assurance, you will.**
- Ensure completeness of documentation by reviewing for GMP/GDP compliance
- Monitor the status of batch release and escalate any delays or issues to management
- Work with multiple sites to gather and provide batch release documentation for products manufactured or processed on-site or off-site
- Draft Quality Assurance (QA) and other operational procedures (when required) policies, forms, work instructions etc. and ensure compliance to document management processes
- Identify, suggest, participate in improvements to ensure continuous improvement in quality and productivity
- Collaborate with QA team and Quality Control (QC) team to ensure cross function quality needs are met
- Where applicable, must adhere to Aurora’s SOPs and comply with Health Canada’s Cannabis Act. In addition, must adhere to ISO 9001:2015 (Quality Management System), ISO 14001 (Environment Management System) and ISO 45001 (Occupational Health and Safety Assessment Series)
- Collect, compile and report statistical QA metrics, trend analysis, laboratory data and opportunities for improvement as required
- Support QA Manager to prepare QA reports, to communicate outcomes of QA activities
- Support production to perform investigations of non-conformances, complete CAPAs, perform practical problem solving and monitor closure
- Train when required on QA, GMP, GDP, ISO, Health Canada, GMP, other Quality processes
- Support the investigation, review and trending customer complaints and non-conforming reports when required and escalate issues to management
- Review and maintain completed batch records.
- Provide correspondence to production planning, logistics and sales staff with regards to requests for release documentation and batch status updates
- Assist QA staff with various operational tasks such as label ordering/verification, issuing dispensing records and creation of new product identifiers.
- Participate in third party audits, drafting quality assurance agreements, supplier qualification program and monitoring as required
- Perform and participate in planning, auditing, follow up and monitoring of self-assessments (inspections) ISO, GMP, HC etc.
- Collaborate with QA/QC team to perform targeted audits as part of CAPAs, new/ongoing processes, procedure review, QA operational needs including corrective action and monitoring
- Verify product returns and document/maintain traceability for further disposition of returned product
- Perform process risk assessments when required on Quality and operational procedures
- Collaborate with other departments and QA/QC team to streamline processes, determine inefficiencies and LEAN methods
- Participate in new initiatives, new product development, in-house quality projects as required
- Support operations to comply to requirements and ensure continued compliance
- Participate in external inspections by Health Canada, ISO, GMP etc. as support with documentation requests and generating meeting minutes
- Develop and maintain laboratory cost per test matrix
- Participate in the process mapping and implementation of an electronic Quality Management System (QMS).
- Other duties as required

**You would be the best fit for this role if you have**
- Bachelor’s Degree or diploma in a related scientific field
- A minimum of two to five years of quality assurance/laboratory experience preferred.
- Demonstrated ability to work with others as a member of a team.
- Knowledge of health and safety standards and compliance.
- Strong communication and interpersonal skills required to communicate with the department supervisors a