Service Technician

**Service Technician**

**Who We Are**

Since 1985 North Star has been an industry leader in manufacturing attractive and energy-efficient vinyl windows and patio doors. Whether building a new home or upgrading to today’s standards, North Star has an extensive range of quality, energy-efficient and full-featured windows that are not only beautiful, but offer exceptional value. We are committed to best-in-class manufacturing technology and ensure all our products consistently exceed industry standards. This is supported by a network of dealers with a reputation for providing quality workmanship and attentive customer service. For 36 years, North Star has been manufacturing quality windows and doors, delivering great service and providing exceptional value.

North Star Windows & Doors is a growing company in the building products industry backed by Cornerstone Building Brands, providing us with stability and strength in the North American market. Cornerstone Building Brands is the largest manufacturer of vinyl windows in North America with brands you’ve come to know and trust. We have endless building product options from standard to specialty to customized to whatever you’re looking for. But it’s our service capabilities that sets us apart.

Our building solutions are the cornerstone of the communities we serve. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.

**Why Join Our Team**

Our employees are empowered to make a meaningful impact on our success while pursuing a wide range of opportunities to meet your personal aspirations for development and advancement within a stable, growing Canadian industry leader.

**What You Can Expect from our Company**
- You will be Part of a Winning Team
- You Can Capitalize on Your Opportunities and Make an Impact
- You Will Be Well Rewarded for Your Contributions to our Success
- You’ll work for a growing company with an excellent reputation in our sector for providing great products and customer service
- Competitive and tangible rewards that provide fair compensation relative to expectations and effort including base earnings, benefits for you and your family, and contributions toward your retirement savings
- Additional performance-based compensation depending on your role
- Competitive vacation time and flexibility in work schedules and location consistent with your role
- Resources and support to help you manage your personal wellness

**What the Company Expects of our Team**
- Bring yourself fully to work each day
- Playing your role on the team so together we Win as One
- Welcoming and Driving Change to support our continued evolution
- Help drive the success of our Canadian Business through living our universal core values
- Making an Impact to ensure our continued success

North Star Windows & Doors is seeking a highly motivated **Service Technician** to join our Service Team in St. Thomas, Ontario. Under the direction of the Service Operations Manager, this individual is responsible for completing all assigned service work as it applies to the warranted products of North Star Windows and Doors.

**Critical Skills**
- Ability to work flexible hours and shifts.
- Excellent attendance and punctuality record.
- Reliable, trustworthy, responsible and safety conscious.
- Knowledge of all North Star products is an asset.
- Able to read and write English fluently, and complete service order documentation, as required.
- Must represent North Star in a positive, professional way with the ability to communicate with customers in a calm, courteous manner.
- Able to work alone and handle the pressure of meeting deadlines.

**Requirements**:

- At least two years’ experience installing/servicing windows, patio, and entry doors.
- Thorough knowledge of current home construction technology, products, and practices.
- Valid Class “G” driver’s license is required.
- Ability to travel on overnight trips occasionally.
- Must be able to pass police background check.
- High School Diploma

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday
- Overtime

Supplemental pay types:

- Overtime pay

Work Location: In person