Quality Assurance Supervisor

Shah Trading Co. Ltd is a leader in the food industry with a 40 year history serving customers both in Canada and globally. With a deep understanding of food markets and food safety requirements we are committed to continued leadership, growth, and service to our customers.
**Job Overview**:
Reporting to the Corporate Director of Quality Assurance and Food Safety, the QA Supervisor oversees all activities of the Quality Department. This includes managing and overseeing food safety compliance, leading government and third-party audits and inspections, managing and overseeing the HACCP Program, and SQF system. Helps promote quality culture through leadership, ownership, and accountability.

**Responsibilities***:

- Establishes Quality Assurance Programs for the plant and provides the operations team with support to update these programs. Maintains HACCP Program including reassessment, and SQF Certification
- Oversee training program for Manufacturing employees, ensuring training records are maintained and current with qualifications required for their positions. Training requirements for staff members are to be reviewed annually. Training plans are to be established for new employees or when an employee changes their job position.
- Leads and/or participates in internal and third-party inspections and audits. Serve as the primary SQF Practitioner. Facilitates follow-up and implementation of audit results, non-conformances, and recommendations ensuring implementation.
- Perform daily Pre - op inspection (Including sanitation review) and document any NCs-send report.
- Inspection of all production Line
- Review finished goods production reports & Quality Control Verification reports
- Review receiving composite samples & records upon receiving by receiving QA
- Review receiving packaging film, pouches or labels by receiving QA
- Review of Rail car receiving documents,collecting composite sample and Analysis
- Review reports of Pest activity in the facility, generate Excel file regarding recommendations provided on report and communicate with key facility members (Weekly)
- Investigation of all complaint of pulse plant and related followups
- Review Allergen management record maintained by floor QC
- Review Organic management record maintained by floor QC
- Providing resolutions for any deviation found in daily production activities.
- Review Hold & Release, Treatments (CO2, Fumigation, Freezing) & Seed Cleaner logs
- Update Hold & Release, Treatments (CO2, Fumigation, Freezing) & Seed Cleaner logs
- Provide COAs to customers
- Provide on-ground support to floor QC, receiving QA and/or canning QA
- Preparation of SOP/Work instructions
- Sample preparation for Customer
- Create and update product specifications
- Knowledgeable in food labeling requirements
- Investigate customer complaints and oversees the implementation of corrective actions
- Ensures the quality of products at every stage of operations and recommends required changes to comply with standards.

**Requirements**:

- Bachelor’s Degree in Food Science and Technology or a related field
- Proven people management skills
- Knowledge of computers (Word, Excel) is required
- Strong written & verbal communication skills
- Problem-solving skills
- HACCP training
- Internal Auditing experience
- Experience managing SQF programs preferred
- Minimum 5 years experience of related industry experience
- Must be able to demonstrate competency in assessing food safety risk
- Shah Trading Company is committed to providing equal opportunities for all applicants and employees regardless of race, ancestry, place of origin, color, ethnic or national origin, citizenship, religion, sex, sexual orientation, gender identity, gender expression, age, record of offenses (for which a pardon has been granted), disability, marital or family status, or any other characteristic protected by law. If you require accommodation to participate in the recruitment process, please contact us to provide your contact information. While we appreciate all resume submissions, only those selected for an interview will be contacted._