Quality Assurance Analyst

1 week ago

Kitchener, Canada CBI Health Full time

**Quality Assurance Analyst - Kitchener, ON (Remote)**

FOCUS Assessments looking for Full-time, working remotely (may be required on site in Kitchener from time to time for meetings or training).

**About this opportunity**:
**Take an inside look at what you’ll do each day**:

- Review Independent Medical Evaluation (IME) reports for clarity, objectivity, spelling and grammar, and formatting
- Ensure all questions are answered appropriately and clearly, utilizing the correct test of disability, applicable legislation, and within assessor’s area/scope
- Review and highlight requirement for clarification and/or inconsistencies in multiple reports that the assessors will review prior to finalizing their reports
- Working collaboratively with assessors to facilitate consensus opinions on multidisciplinary cases
- Customer Service - take inbound calls, assist customers with questions regarding IME reports, provide solutions and initiate appropriate steps / direct to appropriate departments to respond to customers’ needs
- Make verbal recommendations that were made in IME reports to expedite any further investigations/assessments
- Ensure all timelines are met and assist in the facilitation of adherence to such timelines
- Follow up on any problems hindering the IME reporting process
- Assist with processing and facilitating addendums

**What you need to be successful**:

- **Minimum of 2 years’ experience in a Quality Assurance role in an Independent Medical Evaluation (IME) company or similar type experience is mandatory**:

- RHP licensed by the Health Professional’s respective college (appropriate jurisdiction) preferred but not mandatory
- Related post secondary education/demonstrated extensive writing/editing of written material
- High attention to detail
- Proven ability in adaptability, problem solving and decision making skills
- Demonstrates ability to work in fast paced environment, with multiple ongoing tasks and strict timelines
- Excellent written and verbal communication skills
- Proven critical and analytical thinking skills
- Efficiency in computer skills in (MS products Proficient MS Word, MS Excel, MS Outlook, Internet navigation)

**Experience with the IME/auto insurance sector/SABS and medical terminology is an asset**

**What CBI Health offers you**
- Continuous learning and skills development, including management opportunities
- Training and mentoring from a national network of experts
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Flexible working hours and virtual care options

**About Us**

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of **Canada’s Best Managed Companies** for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

  • Quality Analyst

    3 days ago

    Kitchener, Canada Clearpath Inc. Full time

    **Position: Quality Analyst** **Location: Kitchener, ON** **Job Type: Full-Time Permanent** **Experience: 2+ yrs relevant work experience** **Education: Diploma/Degree in a related field** **Division: OTTO Motors** **About OTTO Motors (Division of Clearpath Robotics)** **About the Job** We are currently selling more robots than we can build! We require an...

  • Quality Assurance Coordinator

    1 week ago

    Kitchener, Canada Alimentiv Full time

    Quality Assurance Coordinator Provides coordination and Quality Management System (QMS) support to the Quality Assurance Department. Responsible to support maintenance, monitoring, review and publishing of Quality System Documents supporting the Quality Management Systems (QMS). Assists with audits, inspections and meetings as required.QA Coordination and...

  • Quality Assurance Coordinator

    6 days ago

    Kitchener, Canada Sphere Manufacturing Group Full time

    **Job description** - By uniting two local manufacturing firms and one metal finishing service under one strong brand, Sphere Manufacturing Group is building upon a combined 80 years of expertise to bring leading products to market through innovation while servicing the needs of the environment and our community._ - Sphere’s vision is to be a high growth,...

  • Quality Assurance Coordinator

    6 days ago

    Kitchener, Canada Medium Full time

    Provides coordination and Quality Management System (QMS) support to the Quality Assurance Department. Responsible to support maintenance, monitoring, review and publishing of Quality System Documents supporting the Quality Management Systems (QMS). Assists with audits, inspections and meetings as required. QA Coordination and Document Management (55-65%)...

  • Quality Assurance Specialist

    1 week ago

    Kitchener, Canada Christie Digital Systems Inc. Full time

    We give bright minds the tools to be truly creative and innovative. Join our team! At Christie®, we create award-winning light technology solutions and services that help our partners and customers deliver unforgettable shared experiences. We’re a global group of passionate people at a company committed to leading-edge innovation, creating high-quality...

  • Quality Assurance Specialist

    3 days ago

    Kitchener, Canada Christie Digital Full time

    **Job Description**: Posted Monday, June 9, 2025, 11:00 PM **We give bright minds the tools to be truly creative and innovative. Join our team!** - At Christie®, we create award-winning light technology solutions and services that help our partners and customers deliver unforgettable d experiences. We’re a global group of passionate people at a company...

  • Junior Quality Analyst

    5 days ago

    Kitchener, Canada Brock Solutions Full time

    Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine learning,...

  • Impactful Food Lab Analyst: Microbiology

    4 weeks ago

    Kitchener, Canada Certified Laboratories Inc Full time

    A leading laboratory testing provider is looking for a Lab Analyst in Kitchener, Canada. The role involves performing analytical and microbiological testing, preparing samples, and maintaining laboratory equipment. Ideal candidates should have an Associate degree in Life Science and experience in a food-testing environment, alongside strong aseptic...

  • Quality Assurance Coordinator

    2 weeks ago

    Kitchener, Canada Alimentiv Full time

    Get AI-powered advice on this job and more exclusive features.This range is provided by Alimentiv. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$42,000.00/yr - CA$70,000.00/yrQA Coordination and Document Management (55-65%)Independently review and triage high volume of incoming...

  • Quality Assurance Technician

    1 week ago

    Kitchener, Canada Wonderbrands Full time

    Job Posting: **Ready For a Tasty New Challenge?** **Summary** As a Quality Assurance Technician, you will perform day-to-day quality assurance activities such as inspections, internal audits, recommending corrective actions, research and reports all within a fast-paced food-manufacturing environment. In this position, you will work in a team environment...