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Pool & Fitness Centre Representative (Part-time)

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Ottawa, Canada The Minto Group Full time

**POOL AND FITNESS CENTRE REPRESENTATIVE (Part-time)**
**Location: 185 Lyon Street, Ottawa Ontario**
**Build your future at Minto**
Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We recognize this continues with great employees, like you, and would love for you to join us on our mission. At Minto we welcome change, celebrate new ideas and provide you with the resources, professional training and diverse opportunities to grow your career.
**Your offer will include**:

- Competitive salary
- Many exciting career opportunities

**Your Role on our Team**: The Pool & Fitness Centre Representative is responsible for the Pool & Fitness Centre (PFC) facilities and ensures that all policies, procedures, and regulations are adhered to while delivering outstanding customer service to our members.
**In this role, you will**:

- Provides excellent customer service to guests and member by professionally handling questions and complaints as well as providing facility tours and membership registrations/renewals;
- Performs regular facility walk-through in order to supervise and monitor the gyms, pool, sundeck and change rooms facilities;
- Ensures on-going completion of daily cleaning responsibilities;
- Ensures on-going maintenance of all PCF facilities by placing service/maintenance calls for broken, damaged, defective items;
- Perform water tests and adjusts chemicals in swimming pool and whirlpool as required;
- Maintains current qualifications: NLS, SFA, CPR-C, WHMIS ;
- Enforces all gyms and pool rules/regulations and safe practices including ratios and age requirements;
- Assists PFC team to achieve department goals such as maintaining high guests satisfaction scores and membership numbers;
- Continuously pursues cost effective alternatives to improve financial performance in all areas;
- Other duties within the scope, spirit and purpose of the job, as requested by management.

**We would like you to have**:
**Education**: High school is required. A University Degree or College Diploma is considered an asset.
**Experience**: A minimum of one (1) to three (3) years of relevant work experience.
**Specialized Skills, Knowledge, and Abilities**:

- Health and fitness background or passion for such
- Microsoft Office (Word, Excel and PowerPoint), Outlook
- Communication skills (listening, verbal and written)
- Problem Solving skills
- Good Judgment
- Interpersonal skills
- Initiative and creative
- Attention to detail
- Emotional intelligence

Minto is an equal opportunity employer committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet your needs.

TAS6

**Job Type**: Part-time