IT (Information Technology) Consulting Account Manager

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:

- Expérience:

- **Education**:

- Bachelor's degree
- or equivalent experience
- ** Tasks**:

- Confer with clients to identify requirements
- Document technical requirements to ensure that products, processes and solutions meet business requirements
- Prepare cost-benefit and return-on-investment analyses to support system implementation
- Design, develop and implement information systems business solutions
- Provide advice on information systems strategy, policy, management and service delivery
- Assess physical and technical security risks to data, software and hardware
- Develop policies, procedures and contingency plans to minimize the effects of security breaches
- Develop and implement policies and procedures throughout the software development life cycle
- Conduct reviews to assess quality assurance practices, software products and information systems
- Resolve conflict situations
- Operate automatic or other testing equipment to ensure product quality
- Consult with clients after sale to provide ongoing support
- Consult with clients to determine project needs
- ** Computer and technology knowledge**:

- Linux
- Internet
- File management software
- Security software
- Word processing software
- Presentation software
- Communication software
- Project management software
- Software development
- MS Office
- MS Windows
- MS Outlook
- ** Area of work experience**:

- Project implementation
- ** Area of specialization**:

- Business methods analysis
- ** Work conditions and physical capabilities**:

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
- ** Experience**:

- 1 year to less than 2 years
- ** Workplace information**:

- Hybrid
- ** Other benefits**:

- Free parking available
- ** Support for persons with disabilities**:

- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- ** Support for newcomers and refugees**:

- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Does not require Canadian work experience
- ** Support for youths**:

- Offers on-the-job training tailored to youth
- Provides awareness training to employees to create a welcoming work environment for youth
- ** Support for Veterans**:

- Offers mentorship, coaching and/or networking opportunities for Veterans
- Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
- Supports Veterans in translating their military skills and experience into the language of the civilian job market
- **Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
- **Support for mature workers**:

- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- **Supports for visible minorities**:

- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities