Youth Support Supervisor

**Organization Overview**

Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.

Our Place Peel’s mission is to empower youth through prevention, intervention and support in accessing safe and sustainable housing. Their vision is for all youth to have a place to call home.

**What We Can Offer You**:

- Paid Time off
- Casual Dress
- On-site parking
- Training and education allowance
- 100% employer-paid benefits
- Wellness Program
- Employee and Family Assistance Program
- Opportunities for Growth

**Position Profile**:
Youth Support Supervisor who will work out of our new community collaboration Hotel program in Mississauga. The successful incumbent will lead the overnight and contribute to the day-to-day operations at the Hotel program with a focus on client-centred and trauma-informed care.

As part of the leadership team, the Overnight Youth Support Supervisor will provide leadership and supervision to front-line youth workers, volunteers, and students.

**Role Overview**

**Responsibilities**:

- Build, lead and engage frontline staff by providing support and supervision in line with growth and development.
- Facilitates regular staff meetings to review program deliverables for quality and continuous improvement.
- Promoting a healthy and safe environment, while maintaining processes, procedures and policies.
- Assists with recruiting and hiring and performance management of new employees.
- Oversees monthly scheduling, reviews timesheets prior to submission and coordinates vacation requests.
- Facilitates training for new employees
- Provides on-call support, which includes problem-solving, consultation, guidance and feedback to front-line employees through crisis management and challenging events.
- Foster a positive and supportive working environment.
- Responsible for the day-to-day shift organization of the shelter, including supporting with care management and overall programming for the youth.
- Participates in the delivery of shift change
- Ensures the confidentiality of personnel, client and administrative files.
- Compile statistical information and prepare monthly reports.

**Qualifications**
- Degree in Social Services or a related field
- 3-4 years of experience along with 1-year supervisory experience working within the social service sector, preferably in a shelter/residential setting or equivalent combination of education and/or experience
- Knowledge of homelessness, mental health and addictions
- Knowledge of housing first for youth, trauma-informed care, and harm reduction practices
- A leader with excellent communication, presentation, organization and interpersonal skills with a passion for supporting the most vulnerable and marginalized youth in our community
- Strong ability to work independently with demonstrated decision-making skills
- Experience in database management
- Ability to work rotating shifts including some weekends and holidays
- A valid Ontario Driver’s License, access to a vehicle and $2,000,000 (minimum) liability car insurance coverage are mandatory
- Valid CPI/ UMAB and First Aid/ CPR certifications
- Satisfactory Vulnerable Sector Police Check that meets the standards of Our Place Peel
- Must be flexible to work at Brampton and/or Mississauga location

**How to Apply**:
Our Place Peel is an equal-opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request.

We are dedicated to providing an atmosphere free from barriers in order to promote equity, inclusivity and diversity. We celebrate and welcome the diversity of all employees

**_ DISCLAIMER_**
- This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job._

**Job Types**: (Overnight) Full-time, Permanent

**Salary**: $52,972.00-$55,091.00 per year