Junior Automotive Service Advisor

1 week ago

Scarborough, Canada BDS FLEET SERVICE Full time

**WE ARE GROWING**

At **BDS Fleet Service**, we are a turnkey fleet solution for fleets of all sizes.

Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company and play a crucial role. If you are committed and a collaborative professional looking to contribute to a hardworking, innovating team, this opportunity is for you.

**KEY RESPONSIBILITIES**
- Coordinate with opening of work orders, describing clearly and accurately the complaint/cause and scheduling all the service work with clients
- Responsible for reviewing technician work orders and finalizing service estimates
- Look up labour times using Alldata, Michell etc
- Ensure smooth transition between Service desk, Parts desk and technicians
- Enter, Coordinate and Manage WO's with client portal (Element, Auto Integrate, ARI, etc)
- Handle customer complaints with integrity and poise, and when necessary referring customers to the appropriate individual for resolution
- Maintain a professional appearance and a safe, clean work environment

**QUALIFICATIONS AND EXPERIENCE**:

- High school diploma required.
- Deep passion for the Automotive sector
- 1 year working in the automotive sector (Apprentices welcome).
- Dependability and attention to detail.
- Ability to learn quickly and to work independently.
- Strong organizational skills.
- Ability to plan and manage multiple projects.
- Excellent analytical and communication skills.
- Self-motivated

**PERKS**
- Competitive Pay
- Company Bonus
- Company Events
- Company Discount
- WE WILL TRAIN

Please note that the shift for this position will be from 11 AM - 8 PM Monday to Friday with scheduled Saturday mornings as needed.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Evening shift
- Monday to Friday

Ability to commute/relocate:

- Scarborough, ON M1P 3B5: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you available to work 11:00 AM- 8:00 PM

**Experience**:

- Automotive repair: 1 year (required)

Work Location: In person

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