Customer Relations Manager

1 week ago


Hamilton, Canada Top Level Marketing Full time

**What we commit to you**:

- Hybrid office with remote flexibility
- Weekly Pay and Uncapped Commission
- $60k plus first year average income
- Residual Income
- Exceptional commission rates
- Trips, Training Incentives/Events and other benefits
- Paid Training

**Responsibilities include**:

- Conference over zoom, skype and phone calls with customers/clients
- Handle inbound calls from customers, other lenders and insurance companies
- Assist customers with inquiries, account status and problem resolution
- Assist multiple departments with verifying and processing finance information
- Assist various outside parties with inquires and document verification
- Make outbound calls and negotiate arrangements with customers who have pending contracts or an account up for renewal
- Assist customers with account inquiries

**Requirements**:

- A winning attitude and determination to succeed
- Willingness to go above and beyond for our customers
- Math skills are a plus
- Must have experience with Microsoft Word, Excel and other Modern Office Technology like Zoom
- Prior customer service/sales experience is a plus

**Job Types**: Full-time, Permanent

**Salary**: $46,000.00-$58,000.00 per year

**Benefits**:

- Commuter benefits
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Language training provided
- On-site parking
- Paid time off
- Relocation assistance
- RRSP match

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Retention bonus
- Signing bonus
- Tips

**Education**:

- Secondary School (preferred)

Work Location: In person


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