Computer Technician

1 week ago


Quebec City, Canada EXFO Full time

Computer Technician

**Main locations**:Quebec, Quebec, CA**Job Type**:Temporary**Workplace type**:Hybrid**Offer number**:4044EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and research sector. Building on our 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks. With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has deployed over 250 assurance systems worldwide. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.
- As a member of the user support team, you will collaborate with a dynamic team to resolve incidents and also participate in various projects.**Your role**:

- Provide bilingual remote and telephone support to the company's employees in multiple locations in Quebec and North America;
- Resolve problems and perform hardware and software updates;
- To follow up on user interventions, to follow up on requests and to ensure that procedures are respected;
- Carry out installation, configuration and update requests for software and software packages;
- To provide basic training during the configuration and update of software packages;
- Carry out the physical installation of computers and participate in the maintenance of the computer fleet;
- Act as a technical resource for all printing problems including cartridge changes;
- Carry out the various reorganizations of the computer equipment when required;
- Accompany the staff in the meeting rooms;
- Receive merchandise (computer equipment);
- Write or update installation procedures, as needed;
- Ensure proper documentation and quality control of services and equipment;
- Maintain software and hardware inventory.
- Compliance with the computer security standards in place at EXFO.

**Requirements**:

- Language requirement: Bilingual (French and English) to provide remote and telephone bilingual support to the company's employees in multiple locations in Quebec and North America;
- Education: Completion of a DEC or DEP in computer science

EXFO is an equal opportunity employer.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.

**Thanks for your interest in EXFO



  • Quebec City, Canada Immiland Canada Inc. Full time

    Immiland Canada is actively seeking a qualified IT Technician for the installation, maintenance, and repair of high-quality computers, networks, and information systems. If you have experience in designing, developing, modifying, and integrating computer hardware and telecommunications, as well as managing related equipment and information and communication...


  • Quebec City, Canada Helios Retail Consulting Limited Full time

    **Work setting**: - On-site customer service - Various locations **Tasks**: - Install, maintain and repair electronic equipment - Read blueprints and drawings - Evaluate and install computer hardware, networking software and operating system software **Certificates, licences, memberships, and courses**: - A+ Certification **Type of service and...


  • Quebec City, Canada Simons Full time

    Job description **E-commerce**: **E-commerce Photography Technician**: Quebec Simons Campus - E-commerce Full time Working with the photo studio team in Quebec, the photo technician will collaborate closely with stylists, photo supervisors, and art directors. The photo technician's role will involve alternating tasks between photo production work and...


  • Quebec City, Canada Canada Computers Inc. Full time

    **Canada Computers & Electronics** is a retailer of personal computers, IT and components, and consumer electronics. We strive to provide customers with the best products at the best value that the computer retail world can offer. The key to our success resides in the constant improvement of business practices, as well as a knowledgeable and passionate team...


  • Quebec City, Canada Canada Computers Inc. Full time

    **Canada Computers & Electronics** is a retailer of personal computers, IT and components, and consumer electronics. We strive to provide customers with the best products at the best value that the computer retail world can offer. The key to our success resides in the constant improvement of business practices, as well as a knowledgeable and passionate team...


  • Quebec City, Canada Toromont CAT Full time

    Reference Number: - TCQ-22-0221- Division: - Corporate- Job City: - Québec- Province: - Quebec- Site: - Position Status: - Permanent, Full time- Work Shift: - Days- Work Schedule: - Length of Assignment: - Job description: - The Technology Technician is responsible for the installation and support for Product Link Technologies (telematics; satellite;...

  • IT Technician

    7 days ago


    Quebec City, Canada Great River Financial Services Inc (GRFS) Full time

    **Job type** Full-time/Part Time **You have**: - A passion for excellent customer service and for seeing others succeed - Strong verbal and written communication skills - Problem-solving, critical thinking, and analytical skills - Honesty & Integrity - Comfort in making decisions independently - Attention to detail while also keeping in mind the big...

  • IT Technician

    2 days ago


    Quebec City, Canada Great River Full time

    Job Description - incredible opportunity to join a great team in a critical specialist role. - Feel valued with our competitive base salary plus incentives and benefits. - Be a part of a truly inclusive and diverse team that’s making a positive impact every day. About Great River North America: In an evolving talent market, organizations that recruit the...


  • Quebec City, Canada BlueCrest Full time

    BlueCrest is seeking an experienced Onsite Service Technician to provide dedicated technical support at a client location. This role is responsible for the ongoing maintenance, diagnostics, and repair of high-volume printing and mailing equipment. The technician will perform routine preventative maintenance, execute system upgrades and installations, and...


  • Quebec City, Canada Habitation Prestige Full time

    **Responsibilities**: - Accounting Technology/Technician and Bookkeeping Work Setting - Work in employer's/client's home - Relocation costs not covered by employer Tasks - Calculate and prepare cheques for payroll - Calculate fixed assets and depreciation - Keep financial records and establish, maintain and balance various accounts using manual and...