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Temporary Ft Program Manager

2 weeks ago

Port Coquitlam, Canada Connective Support Society Full time

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
ROLE PURPOSE
HOURS (40 Hours Per Week)
- Monday to Friday, 0900 - 1700

This position requires the ability to work flexible hours based on operational needs.
REPORTING AND WORKING RELATIONSHIPS
- Reports and is accountable to the Senior Manager of Programs or their designate
- Participates as a member of Connective’s management team
- Liaises with government and community agencies, volunteers, and members of the general public

WHAT WE OFFER?
- Committed Living Wage Employer
- 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
- 2023 High-Performance Culture Award from SupportingLines
- Competitive benefits package, including health, wellness, and pension plan
- Career and personal development, with the ability to grow in a diverse range of programs and departments
- Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
- Access to On-Demand Pay to withdraw earned wages before payday
- Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

KEY ACCOUNTABILITIES
Administration
- Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks
- Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective.
- Arranges shift schedules, ensuring appropriate staff coverage
- Implements a system of staff and volunteer orientation, supervision, in service training and evaluation
- Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor’s files and records are maintained
- Accepts responsibility for the daily and monthly financial and administrative aspects of the programs

Programs
- Makes sure effective, inclusive support programs are designed and maintained
- Supports the overall program strategic direction
- Liaises with other Connective’s staff, especially regarding potential referrals
- Facilitates person-centered planning opportunities for staff and service users
- Develops related program opportunities, available to the individuals in the community
- Ensures that funder’s guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed

Community
- Maintains effective working relationships with related community services, government/stakeholders and agencies
- Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities

Facilities
- Ensures that the physical facilities fulfill all fire, health and safety regulations
- Ensures that the resource(s) is maintained as a clean, pleasant and safe environment

On Call
- Is available to all resource staff, in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absence

Other Duties
- Coordination and Administration of other teams and programs
- All Human Resource Functions - recruitment, training, development

EXPERIENCE AND SKILLS
- A bachelor's degree and/or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience
- Extensive experience and expertise in the Community Living, Mental Health and Criminal Justice System
- Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques
- Excellent verbal and written communication skill in English
- Knowledge and experience in the areas of group process, individual counseling and crisis management
- Extensive knowledge and experience in hiring, training and supervising staff
- Ability to motivate and organize a staff team
- Administrative experience and strong administrative skills

**REQUIREMENTS**:

- Ability to successfully complete a Criminal Records Check
- Ability to successfully complete Reference Check
- Ability to provide a record of work history
- Current Emergency First Aid Certificate
- Class 5 Driver’s License (preferred)
- Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport client (preferred)

COMPENSATION
DIVERSITY, EQUITY AND INCLUSION