Dental Receptionist
3 days ago
Job Summary:
We are seeking a skilled Dental Receptionist to join our team. The Dental Receptionist will be responsible for providing exceptional customer service and administrative support in a **Specializing in General Anaesthetic Dental office setting**. As the first point of contact for our dental office, you will play a crucial role in providing excellent customer service and ensuring smooth operations.
**Responsibilities**:
- Greet patients and visitors in a warm and friendly manner
- Answer phone calls and schedule appointments using dental office software
- Collect patient information and update electronic medical records
- Maintain the cleanliness and organization of the reception area
- Assist with billing and payment processing
- Provide excellent customer service to patients, addressing their questions and concerns
- Assist with other administrative tasks as assigned
**Requirements**:
- Proficiency in using electronic medical records systems
- Knowledge of Cantonese and/or Mandarin is a plus
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Familiarity with phone systems and handling multiple phone lines
- Ability to maintain confidentiality of patient information
If you are a motivated individual with a passion for providing exceptional customer service in a dental office setting, we encourage you to apply. Please submit your resume for consideration.
**Job Type**: Part-time
Expected hours: 12 - 20 per week
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Education**:
- Secondary School (preferred)
Work Location: In person
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