Pre-owned Sales Manager

Our
**Mercedes-Benz Oakville **Luxury Dealership is looking for a Service Coordinator to join our amazing team

**Job Purpose**

Responsible for the sales of all Pre-Owned vehicles, the profitability of the department and will assume responsibility for evaluating, purchasing, reconditioning, displaying and marketing the Pre-Owned vehicle inventory.

**Responsibilities**
- Prepare monthly and annual department objectives for the sales, gross turnover and expenses of the Pre-Owned sales department.
- Follow up on all potential buyers, by creating, implementing and closely monitoring a customer search and sales control system.
- Provide his/her supervisor with exact information on management of floor activities, on a daily basis.
- Manage the marketing and advertising activities.
- Complete transaction sheets and forwards them to accounting.
- Establish and maintain standards for the delivery of vehicles to the customers.
- Process the Sales Consultants commission sheets.
- Evaluate incoming Pre-Owned vehicles, ensuring that title of ownership and mechanical condition and bodywork are all in order.
- Ensure that vehicles intended for the retail market are covered by a legal warranty.
- Plan and manage the display of vehicles in the parking area.
- Understand and keep abreast of federal and provincial regulations and municipal bylaws governing the sale of Pre-Owned vehicles.
- Keep abreast of the manufacturer’s current product, program and promotional events, and/or those of the financial institutions. Notify the sales team of any changes.
- Follow market trends as a basis for deciding which vehicles to stock.
- Source quality vehicles as a result of monitoring newspapers or other publications advertising.
- Implement, and direct a turnover policy of 45 days.
- Perform dealer trades as required.
- Manage the Pre-Owned vehicles reconditioning procedures, ensuring that it doesn’t exceed forecasts.
- Create and maintain a network of wholesale and retail Sales Consultants to whom we would purchase and sell vehicles.
- Attend the vehicle auction as approved and required by the General Manager.
- Closely monitor GP from auction purchases, and compare it to GP from trade-ins.
- Develop and manage wholesale activities.
- Direct and assist Sales Consultants in the setting of aggressive, but realistic, monthly objectives.
- Provide the Sales Consultants with support.
- Monitor Sales Consultant’s activities to ensure that we achieve high CSI results.
- Encourage departmental team work.
- Maintain good communications with the New Vehicle department, as well as other departments.
- Performs other tasks, based on management requirements and instructions.

**Qualifications**
- High school diploma or equivalent.
- Automotive industry experience.
- Minimum of 1 - 3 years of previous management experience in the automotive industry.
- Valid Ontario G Driver’s Licence.
- Clear Driver’s Abstract.
- Valid OMVIC registration.
- Strong business acumen.
- Professional appearance.
- Proficient with 180, CDK and Reynolds systems; ability to operate PC-based software.
- Ability to sell the minimum quota according to dealership objective**s.**:

- Excellent communication skills: verbal and written.
- Excellent customer service skills.

**Personal Attributes**
- Passion, motivation, focus and leadership skills.
- Results focused approach.
- Team player.
- Strong communication skills: both written, verbal and listening.
- Ability to influence, negotiate and mediate effectively.
- Strong attention to detail.
- Ability to maintain confidentiality and professionalism.
- Excellent interpersonal and team building skills.
- Strong time management and organizational skills.
- Honest, courteous and able to demonstrate strong work ethics.
- Driven and ability to work with minimum supervision.

**Benefits**
- Excellent Group Benefits package
- Group RRSP Contribution program
- Boot and tool allowance
- Work/life balance including flexible shifts
- Training and support programs
- Tuition reimbursement program
- Corporate support
- Mentorship and development
- Unlimited careers opportunities within our automotive group

**APPLY FOR A REWARDING CAREER TODAY**

**We thank all applicants for their response; however only those considered for an interview will be contacted.**

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