IT Support Specialist Ii

1 week ago

London, Canada CARFAX Canada Full time

**Working Here**
At CARFAX Canada, we’re more than just obsessed with cars. We’re obsessed with data and using it to help millions of Canadians buy, sell and maintain cars - but you can learn that on our website. Let’s talk about the sweet perks you’ll get when working here (i.e. what you actually want to know): Some days you’ll be taking in-house leadership training courses, other days you’ll be listening to our employee podcast while eating lunch paid for using an Uber Eats voucher. Grab a seat in the state-of-the-art office in 100 Kellogg Lane and collaborate the day away? What’s that, it’s the summer? Well, the 4-day work weeks have kicked in; enjoy those extra paid days off Why not use one of your paid volunteer days to give back to your community? What else can we list? Competitive wages, amazing benefits, yearly performance-based bonuses, RRSP matching, health and wellness programs, a literal award-winning culture, parental leave top-ups and all kinds of social events. To top all of this off, every day you get to choose how you get to do meaningful work with incredible people. So, looks like we’re obsessed with a few things here - data and our people

**Job Details**

The IT Support Specialist II will report into the IT Operations Manager, while working closely with all

departments at Carfax to support business needs.

technical capabilities in a fast-paced and evolving business environment and have the ability to work

independently with mínimal supervision. You will be responsible for project managing new IT initiatives

throughout the project lifecycle.

**Position Responsibilities**
Some of the main responsibilities for the IT Support Specialist II role are:

- Responsible for Project Management of IT initiatives including: research, evaluation, and deployment
- Support MS Office, Dynamics GP, Dynamics CRM, and SharePoint throughout the organization.
- Assist other departments with identifying technology needs.4. Manage Carfax's office services including: Office 365, Active Directory, File server, Exchange5.
- Contribute to defining and enforcing computer and mobile device usage policies

**Education and Experience Required**:

- Degree or diploma in computer science, or similar experience
- 2+ years of IT project management or similar experience.
- 3-5 years of prior hands on technical experience supporting users in a corporate environment.
- Must have extensive Exchange Server 2013 administration experience.
- Advanced technical experience supporting Office 365, Exchange, Dynamics GP, CRM and6. SharePoint including hybrid deployments
- Demonstrated technical skills in a Microsoft-based environment (Active directory, Windows 8/10, Windows Server 2008/2012)
- Strong technical skills relating to multiple mobile platforms (IOS, Android, BlackBerry, Windows)
- Proficient in business software, including Microsoft Office 2013/2016.
- Experience supporting Mac computers an asset

We thank all applicants for their interest; however only those selected for an interview will be contacted.

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