Funeral Director Assistant

Catholic Cemeteries & Funeral Services - Archdiocese of Toronto (CCFS) is hiring a **full-time Funeral Director Assistant **at Holy Cross Catholic Funeral Home located in Markham.

**Responsibilities**:

- Works collaboratively with the funeral home manager and staff to ensure CCFS families are provided a high level of service and every aspect of client family care is done with the highest professional standards between funeral and cemetery services.
- Conduct activities such as transfers of the deceased from place of death (residence, nursing homes, hospitals, Coroner’s office, etc.) to our funeral home.
- Assist with the dressing and casketing of human remains, preparing for visitation and chapel services.
- Effectively complete business errands, conduct deliveries, drive funeral vehicles and other related activities associated with CCFS families’ needs as directed.
- Responsible for the cleaning, polishing and re-stock supplies for all funeral vehicles.
- Provided assistance in administrative functions as directed. Ensure all related documentation is accurate and in line with CCFS policies and procedures.
- Assist in coordinating parking lot activity including but not limited to: directing families, assisting with managing parking needs and traffic flow, managing funeral flags, etc.
- Attend and assist Funeral Directors and CCFS families at interments, entombments and cremation burials at various cemeteries.
- Provide general housekeeping duties including but not limited to: dusting, vacuuming, cleaning washroom, facilities, maintaining family lounge, reception rooms, etc.
- Work to understand the important relationship between the funeral home and the cemetery property to ensure a cohesive and collegial working environment.
- Assist in the funeral home’s mission to develop and maintain relationships within the Catholic Community for the purposes of mission fulfillment and market share growth.

**Knowledge, Skills and Abilities Required**:

- Completion of High School Diploma or greater is required
- A minimum of 2 years of job-related and customer service experience. Bereavement experience is preferred
- Committed to provide excellent customer service by working effectively and independently or as part of a team.
- Physically ability to comfortably lift a minimum of 80 lbs., bend, stoop, reach, etc.
- Outstanding interpersonal and both verbal and written communication skills.
- Exceptional attention to detail and consistently high level of accuracy when performing administrative tasks.
- Strong organizational skills, ability to manage multiple tasks simultaneously and works well under pressure.
- A thorough understanding of the Catholic faith, beliefs, traditions and practices pertaining to funerals, funeral mass and burials is an asset.
- A valid Ontario Class G Driver’s License and knowledge of the GTA and surrounding areas
- A clear Police Clearance Record is a required.

**Employee Benefits**:

- secure employment with balanced work schedules
- competitive salary and annual incentives
- full benefit package
- employee assistance programs
- pension plan program
- uniform program
- training opportunities
- employee recognition programs
- a great work environment

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$49,859.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Funeral Director Assistant: 2 years (preferred)

Licence/Certification:

- Ontario Driver's G license (required)

Work Location: In person