Scheduler/dispatcher

7 days ago

Pickering, Canada Contrast Heating & Air Conditioning Ltd. Full time

As a **Dispatcher / Scheduler**, you’ll be responsible for dispatching service and installation technicians, coordinating appointments, and ensuring smooth day-to-day field operations. This role demands excellent communication skills, efficient scheduling, attention to detail, and a strong understanding of commercial/industrial HVAC service operations.
- Manage daily operations of commercial and industrial HVAC service and project teams.
- Oversee scheduling, dispatch, resource allocation, and project timelines.
- Supervise field technicians, dispatchers, and administrative support teams.
- Lead workforce planning, including recruitment, training, and technician development.
- Identify and implement process improvements to enhance operational efficiency.
- Handle escalated client concerns and ensure prompt resolution.

**Benefits**:

- Extended health care
- On-site parking
- Paid time off

Ability to commute/relocate:

- Pickering, ON L1W 3V5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Scheduling/Dispatcher: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2025-07-25
Expected start date: 2025-08-01

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