Sales Associate

The Sales Associate reports to the Store Manager and provides exceptional customer service, generates sales and participates in all the essential duties necessary to the effective day-to-day operations of the store, including the support of all visual and brand directives & plays a vital role in promoting our core values

**Qualifications**
- Strong customer service skills with a focus on enhancing the customer experience
- Proficiency in point-of-sale (POS) systems and cash handling
- Excellent communication skills in English; multilingual abilities are a plus
- Basic math skills for sales transactions and inventory management
- Experience in retail sales and merchandising
- Strong organizational and time management skills, with effective phone etiquette

**ABOUT OUR STORES**:
Working at Bottoms Up Scrubs is a community of those who work together to support & empower Healthcare professionals across the province with a common goal of creating lifelong customer relationships. As a Bottoms Up Scrubs Sales Associate, you aren’t just selling products, you’re helping Healthcare Professionals find the perfect products to perform their jobs without compromise. With your passion for retail & customer service and our education, you’ll become a trusted partner to the Healthcare professionals in your community. With almost 10 years in the scrub industry, we have become an industry leader and a trusted place for our customers; Our mission is to combine an exceptional customer service experience, our years of experience in the industry, inclusive product selection and extensive product knowledge to provide our customers with a one stop shopping experience

**ABOUT OUR TEAMS**:
With three locations in Alberta, we need all hands on deck to ensure we are operating efficiently. As a small business, we rely on our team to be punctual & reliable. Our team members wear many hats throughout their day, so you will be cross-trained in the following areas:

- **Customer Service**: You’ll be an essential part of creating sincere connections with our customers & ensuring that customer loyalty is built and maintained. You will welcome them to the store, offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently **Cashier**:You’ll facilitate an easy check out process, ensure that they found everything they needed & perform point of sale transactions in accordance with company procedures
- **Scrub Consultant**:You’ll play an integral role in helping our customers find exactly what they need, right when they need it. You’ll gain a strong understanding of our products through dedicated training and by engaging and connecting with our customers. You’ll gain a better understanding of all the different fits, features, and details on the job which will enable you to engage with our customers to provide the best solutions specifically for their needs. You’ll also assist with Fitting Room duties including setting up for a customer & ensuring the areas are clean, organized & go backs are put back out on the sales floor
- **Merchandising & Inventory**:You’ll assist your manager with receiving, merchandising, stocking, and pricing strategies throughout the store as needed
- **Social Media**:You’ll work with the team to curate outfits & collections to be used on our social media channels. This can be in the form of photographs, in store displays, or video

Think you might be the right fit for the Bottoms Up Scrubs team? Send us a copy of your resume & cover letter, telling us a little bit about yourself, and why you feel you’re the perfect fit for the job.

References will be requested if selected for an interview.

We want to thank all applicants for their time. Only applicants selected for an interview will be contacted

**Job Types**: Part-time, Permanent

Pay: From $15.50 per hour

Expected hours: 16 - 24 per week

**Benefits**:

- On-site parking
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Shift:

- 8 hour shift

Work days:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Fashion retail: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Expected start date: 2025-01-06