Full Time SPA Guest Care Specialist
2 weeks ago
✨ Guest Care Specialist - Full Time
✨Location: NAKAI Moncton
✨Must be available evenings + weekends
✨Language: Bilingual (French/English) required
At NAKAI, we believe that every guest interaction is a chance to create connection We're looking for a heart-led Guest Care Specialist who is passionate about people, thrives in a fast-paced environment, and delivers exceptional service—every time.
**What You'll Be Doing**:
Greeting guests with warmth and professionalism
Managing bookings, calls + digital communications
Supporting our artists + helping guests find their perfect service
Maintaining a calm, clean, and welcoming front desk environment
Problem-solving with grace + clear communication
Working independently and as part of a tight-knit team
**What You Bring to the Role**:
You speak French + English fluently
You're available for evening and weekend shifts
You shine under pressure and adapt with ease
You're comfortable being the calm in the storm
- You live NAKAI's values: Heart, Communication, Passion + Relationship _
We can't wait to hear from you
Amanda Reichelt
Director of Operations NAKAI Group
48 Bonaccord St
Moncton NB
E1C 5K7
**Job Types**: Full-time, Permanent
Pay: From $18.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care
**Experience**:
- Customer Service: 2 years (required)
- Retail sales: 2 years (required)
- salon and spa: 1 year (preferred)
**Language**:
- English and French (required)
Work Location: In person
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